Elijah Interiano
Clovis,CA
Summary
talented lead structural engineer with great technical and mechanical abilities. Resolves faults by troubleshooting, diagnosing and fixing diverse problems. Adapts easily to challenges of each work assignment. With 2.5 years With RPV as a lead field engineer and 8 months experience with Unilumin as a field service engineer I have made a name for myself and am entrusted to travel and complete extremely high bid projects alone as a lead technician. I am very adept with critical measurements and installing structures to the 1/16 of perfection. My biggest skill though would be my innate enthusiasm and drive to work. I have an extremely high work ethic as well as standards I must meet in order to feel satisfied with my work. My ability to communicate with customers and other trades is also exceptional, as it is very important on job sites and determines how well the job goes, as well as it is in my own interest to always treat people well and with respect. I am very driven and excited to expand my knowledge of LEDS as its all I've worked with and I truly enjoy it and what I do. I'm experienced in fast-paced environments and adaptable to last-minute changes. I thrive under pressure and consistently earn high marks for work quality and speed. Constructive field engineer with several years of hands-on experience troubleshooting problems occurring in the field. Skillful in helping in installation processes, testing machines and maintaining accurate reports and documentation. Instrumental team player possessing outstanding time management, devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Field Service Engineer
Unilumin USA
Fresno, CA
11.2023 - Current
- Handled project assignments delegated by lead engineer
- Analyzed project details including location, dates, clients, integrators, system size and drawings.
- Devised action plans to efficiently oversee and guide personnel for seamless project execution.
- Independently managed travel arrangements, including booking flights, rental cars, and hotels, adhering to project deadlines.
- Established effective communication channels with clients, confirming installation dates and ascertaining site readiness upon arrival.
- Supervised the assembly and installation of a video wall using LED modules, while concurrently instructing crew members on safety protocols and best practices
- Mapped video walls using Novastar, Brompton, and megapixel technology.
- Troubleshot software, data flow, power flow, and internal electronic components to restore wall content functionality.
- Worked and communicated extensively with clients and Internal Unilumin team throughout the process, ensuring regular updates on progress and timeline.
- Completed RMA process and documentation accurately accounting for all damaged tiles to be shipped to repair center.
- Secured necessary sign off signatures to ensure completion and approval of work on site.
- Established strong connections and rapport with customers, colleagues, and every individual encountered while representing the organization.
- Successfully coordinated the NAB 2024 tradeshow as team lead.
- Successfully held a leadership position at Infocom 2024
- Was responsible for system assembly and tradeshow preparations at Orlando warehouse.
Lead Technician
rp visual solutions
Aneheim , CA
01.2020 - 10.2023
- Followed safety practices to safeguard against injury and damage to property.
- Validated adherence to best practices, quality standards and customer specifications.
- Fostered relationships with internal and external customers.
- Entered and distributed work orders to other technicians.
- Managed quality control and maintained high level of customer satisfaction.
- Reviewed and interpreted schematics, manuals and related documentation to complete mechanical tasks.
- Contacted customers prior to date of scheduled installation to verify appointment.
- Studied and understood blueprints and specifications before beginning work on projects.
- Followed strict procedures in regards to heavy machinery operation to prevent accidents and mishaps.
- Notified supervisors about project and jobsite issues and contributed to effective solutions.
- Communicated effectively with customers and workers alike, answering inquiries and questions and responding to complaints.
- Installed structures within measurements of the 1/32 perfect in all dimensions, structured positioning is extremely critical for video walls. must be perfect in order for LEDs to be installed smoothly
- Handed projects by project managers and lead a crew of techs to install and complete projects in a timely manner
- Ran and worked on million dollar+ projects for high end company's such as Google, facebook, Disney, Charles Schwab, MGM grand, Worldstage, and many more
- Traveled for work to different states to complete these projects
Car Washer Supervisor
cal oaks car wash
Murrieta, CA
07.2016 - 07.2019
- Inspected parts, equipment and vehicles for cleanliness, damage and compliance with standards or regulations.
- Preserved exterior paint by carefully cleaning cars with proper techniques and solutions.
- Greeted each customer and supplied service-level options and pricing, including promotional and membership information.
- Worked rapidly with minimal supervision to thoroughly clean exteriors and interiors of vehicles.
- Detailed inside of vehicles, including scrubbing, shampooing and vacuuming interior.
- Resolved customer complaints promptly to retain customer loyalty.
- operated car wash control system
Skills
- System Maintenance
- Blueprint Reading
- structural Installations
- Mechanical Aptitude
- Customer Service
- Heavy Lifting
- Power Tools and Equipment
- Problem-Solving
- Verbal and Written Communication
- Attention to Detail
- Work Planning and Prioritization
- Troubleshooting and Diagnosis
- Minor Carpentry
- Tech-Savvy
- Customer Interaction
- OSHA Compliance
- Job Site Preparation
- Supervision & Leadership
- Critical Thinking
- Friendly, Positive Attitude
- Superior Work Ethic
- Forklift Certification
- Boom lift/ scissor lift certified
- Experience in Leadership
- Ucore certified
- Novastar experience
- Brompton experience
- Megapixel experience
- inventory of items on site
- assisitng customers connecting to repair team for service
- documentation and signature collection from customer and filing properly into company data base
- daily reporting of job site progress and if any problems arose
- satisfactory interactions with customers not only in job completion but repore and overall expereince
- Trade show experience with Major leadership role and lots of responsibility
- able to deal with difficult people and diffuse negative situations
Timeline
Field Service Engineer
Unilumin USA
11.2023 - Current
Lead Technician
rp visual solutions
01.2020 - 10.2023
Car Washer Supervisor
cal oaks car wash
07.2016 - 07.2019
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