Diligent and competent professional known for rapid skill acquisition and a dedication to continuous personal and professional development. Consistently delivers reliable outcomes and actively seeks to refine methods for improved efficiency. Pursuing a career opportunity that values dedication, resilience, and a commitment to sustained growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Certified Personal Trainer
Planet Fitness
01.2024 - Current
Trained clients during strength training, cardio vascular exercise, and stretching.
Enhanced client fitness levels by creating personalized workout routines tailored to individual goals and abilities.
Facilitated open communication channels with clients, addressing concerns or questions promptly while offering valuable insights into improving overall wellness.
Encouraged long-term commitment from clients by celebrating achievements, setting new targets, and fostering a supportive atmosphere during training sessions.
Designed specific workout systems for individual clients based on performance ability.
Reduced injury risk for clients with proper form instruction and exercise modifications based on individual needs.
Educated clients on the importance of proper warm-up, cool-down, and stretching techniques to promote recovery and prevent injuries.
Assisted clients in setting realistic and attainable fitness goals, providing ongoing support to ensure consistent progress and success.
Promoted a safe workout environment by maintaining clean facilities, regularly inspecting equipment, and addressing any safety concerns promptly.
Customer Service Representative
Planet Fitness
10.2022 - 06.2024
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Exceeded performance metrics consistently, earning recognition as a top performer within the team.
Boosted team morale by consistently recognizing colleagues' contributions and achievements.
Trained new Customer Service Representatives on company policies, procedures, and best practices.
Fire Watcher
Brown & Root Industrial Services
02.2022 - 08.2022
Helped maintain compliance with OSHA regulations regarding fire safety measures onsite.
Performed visual inspection of work area and evacuated operations and summoned authorities if hazardous conditions detected.
Performed daily equipment checks, ensuring that all necessary firefighting tools were readily available when needed.
Reduced fire risks by promptly reporting incidents and unsafe conditions to the appropriate personnel.
Facilitated smooth operations during hot work activities by providing continuous surveillance of the area throughout the process.
Examined fire extinguishing and fire protection equipment to verify functionality and reported repairs and replacements needed.
Coordinated with site supervisors to address any identified hazards or concerns quickly and efficiently.
Enhanced safety by diligently monitoring assigned areas for potential fire hazards and violations.
Served as a reliable source of knowledge on fire prevention procedures, assisting colleagues whenever necessary.
Conducted regular inspections of work sites, identifying and addressing potential fire risks proactively.
Patrolled plant areas and noted and investigated unsafe conditions and practices to eliminate fire hazards.
Participated in training sessions, staying up-to-date on current firefighting techniques and strategies.
Contributed to a safe working atmosphere by promptly extinguishing any small fires discovered during routine rounds.
Team Member
Tractor Supply Company
11.2020 - 04.2022
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Developed strong cooperative relationships with coworkers and managers.
Maintained productive, efficient approach to all tasks.
Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Sandwich Artist
SUBWAY®Restaurants
04.2020 - 12.2020
Greeted guests, promoted specials, and took orders.
Operated the cash register with accuracy, ensuring proper handling of transactions.
Kept workplace clean and organized in line with restaurant policies.
Increased speed of service through effective multitasking and time management skills.
Deckhand Crab Boat
Family Own Business
01.2012 - 12.2016
Developed strong teamwork skills by actively collaborating with fellow crew members in various tasks and emergency situations.
Handled lines during mooring operations efficiently, securing the vessel safely at designated locations.
Inspected and maintained deck equipment and supplies.
Performed maintenance tasks such as painting, chipping rust, and greasing equipment to extend the lifespan of onboard assets.
loaded and unloaded over 200 crab traps
Education
No Degree - Physical Education And Athletic Training
Pearl River Community College
Poplarville, MS
High School Diploma -
Hancock High School
Kiln, MS
05-2023
Skills
certified personal trainer
forklift certified
Problem-solving
Flexible and adaptable
Dependable and responsible
strong and tall
driven and ambitious
Passion for fitness
Strength training
Exercise program design
Motivational coaching
Leadership skills
Fitness program development
Health and wellness`
Weight management strategies
Certification
Certified Personal Trainer through expertrating global certifications
Timeline
Certified Personal Trainer
Planet Fitness
01.2024 - Current
Customer Service Representative
Planet Fitness
10.2022 - 06.2024
Fire Watcher
Brown & Root Industrial Services
02.2022 - 08.2022
Team Member
Tractor Supply Company
11.2020 - 04.2022
Sandwich Artist
SUBWAY®Restaurants
04.2020 - 12.2020
Deckhand Crab Boat
Family Own Business
01.2012 - 12.2016
No Degree - Physical Education And Athletic Training
TRAINING GENERAL MANAGER/TRAINING COORDINATOR at PLANET FITNESS, GRAND FITNESS PARTNERSTRAINING GENERAL MANAGER/TRAINING COORDINATOR at PLANET FITNESS, GRAND FITNESS PARTNERS