Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Education And Honors
Timeline
Generic

Elijah Keating

Huntington,NY

Summary

Dynamic Automotive Sales Consultant with a proven track record at Westbury Toyota, consistently surpassing sales targets and enhancing customer satisfaction. Expert in CRM systems and relationship building, I leverage active listening and problem-solving skills to deliver tailored solutions, earning multiple sales awards and Bronze Sales Society membership for exceptional performance.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Automotive Sales Consultant

Westbury Toyota
Westbury, NY
08.2021 - Current
  • Guided clients through car-buying process, ensuring stress-free and enjoyable experiences.
  • Trained new hires in sales and in using the CRM systems efficiently.
  • Built long-term customer relationships through trust, transparency, and personalized service.
  • Consistently exceeded sales targets and customer satisfaction metrics, earning multiple sales awards.
  • Conducted needs assessments to match customers with ideal vehicles based on lifestyle and budget.
  • Maintained up-to-date knowledge of vehicle features, financing options, and promotions for informed guidance.
  • Resolved customer concerns efficiently, ensuring positive outcomes and satisfaction.
  • Organized lead tracking and follow-ups to enhance customer retention rates.
  • Achieved Bronze Sales Society membership (2022 & 2023) for outstanding performance in customer service.

Education

Plymouth State University
Plynmouth, NH
01.2021

Nassau Community College
Garden City, NY
01.2019

Mount St. Mary's College
Newburgh, NY
01.2018

Skills

  • Customer Service Excellence
  • Tekion
  • Dealer Socket
  • CDK
  • Smart Path
  • VAUTO
  • Computer knowledge
  • Relationship Building & Client Retention
  • Active Listening and Problem-Solving
  • Sales & Negotiation
  • CRM & Lead Management
  • Team Collaboration

Certification

  • Toyota Sales Training & Certification
  • Customer Service & Sales Training Programs

Accomplishments

  • Bronze Sales Society Member (2022 & 2023) Earned this prestigious award, given to only 5% of Toyota sales professionals in America, for outstanding performance and customer service.
  • Multiple-time recipient of top sales performance awards.
  • Achieved a high customer satisfaction rating through exceptional service and follow-ups.
  • Developed a strong referral network by maintaining relationships with past clients.

Education And Honors

  • Plymouth State University, Plymouth, NH, 08/01/19 - 05/01/21
  • Nassau Community College, Garden City, NY, 08/01/19
  • Mount St. Mary's College, Newburgh, NY, 08/01/18

Timeline

Automotive Sales Consultant

Westbury Toyota
08.2021 - Current

Plymouth State University

Nassau Community College

Mount St. Mary's College

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Elijah Keating