Jose Torres
Napa,CA
Summary
Results-driven professional with expertise in customer service, multitasking, and time management. Committed to delivering exceptional customer experiences and fostering positive relationships. Demonstrates adaptability and a proactive approach to learning new skills. Strong communicator with a solid work ethic, ready to support team objectives and drive organizational success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Automotive Sales Consultant
KNIGHT AUTO GROUP
Elk Grove, California
04.2025 - 08.2025
- Assisted customers in selecting vehicles based on needs and preferences.
- Collaborated with finance team to structure competitive financing options.
- Provided after-sales support to ensure customer satisfaction and loyalty.
Service Advisor
Big O Tires
Napa, California
08.2024 - 03.2025
- Assisted customers in selecting appropriate tires and services.
- Scheduled appointments and managed service workflow efficiently.
- Provided detailed explanations of tire maintenance and repair services.
Freight member
THE HOME DEPOT
Sacramento, California
02.2024 - 07.2024
- Loaded and unloaded freight using forklifts and pallet jacks.
- Organized warehouse inventory to optimize space and accessibility.
- Inspected shipments for damage and verified contents against invoices.
Team Member
TARGET
Sacramento, California
07.2023 - 06.2024
- Assisted customers with product inquiries and provided excellent service.
- Stocked shelves and organized merchandise for optimal presentation.
Automotive Sales Consultant
WISE AUTO GROUP
Vacaville, California
02.2021 - 06.2023
- Utilized CRM software to track leads and manage customer relationships effectively.
- Assisted customers in selecting vehicles based on needs and preferences.
- Collaborated with finance team to structure competitive financing options.
Warehouse Associate
CENTRAL VALLEY
Napa, California
07.2020 - 01.2021
- Conducted regular inventory counts to ensure accuracy and prevent discrepancies.
- Maintained organized storage areas for optimal space utilization and accessibility.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
Dishwasher
NAPA VALLEY COUNTRY CLUB
Napa, CA
12.2019 - 07.2020
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Followed strict sanitation protocols to uphold club's cleanliness standards.
Shift Supervisor Barista
STARBUCKS
Napa, California
12.2018 - 12.2019
- Supervised daily operations and ensured compliance with company standards.
- Trained new employees on company policies, operational procedures, and customer service standards.
- Maintained cleanliness and organization of the work area to uphold company standards.
Education
High School Diploma -
VALLEY OAK HIGH SCHOOL
Napa, CA06-2018
Some College (No Degree) -
SOLANO COMMUNITY COLLEGE
Fairfield, CASkills
- Effective communication
- Goal-oriented mindset
- Problem solving
- Team collaboration
- Customer service excellence
- Verbal and written communication
- Inventory management
- Staff training
- Customer service
- Friendly and enthusiastic
- Product knowledge expertise
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- SAutomotive Sales License
References
References available upon request.
Timeline
Automotive Sales Consultant
KNIGHT AUTO GROUP
04.2025 - 08.2025
Service Advisor
Big O Tires
08.2024 - 03.2025
Freight member
THE HOME DEPOT
02.2024 - 07.2024
Team Member
TARGET
07.2023 - 06.2024
Automotive Sales Consultant
WISE AUTO GROUP
02.2021 - 06.2023
Warehouse Associate
CENTRAL VALLEY
07.2020 - 01.2021
Dishwasher
NAPA VALLEY COUNTRY CLUB
12.2019 - 07.2020
Shift Supervisor Barista
STARBUCKS
12.2018 - 12.2019
High School Diploma -
VALLEY OAK HIGH SCHOOL
Some College (No Degree) -
SOLANO COMMUNITY COLLEGE
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