Hardworking employee eager to gain more work experience and grow within a group setting. Offering excellent communication and problem solving to ensure customer satisfaction, to secure a steady workplace environment.
Overview
1
1
year of professional experience
Work History
Restaurant Service Associate
New York Aquarium
05.2023 - 08.2023
Manage transactions with customers using cash registers.
Greet customers when entering or leaving the store.
Maintain clean and tidy checkout areas.
Track transactions on balance sheets and report any discrepancies.
Ensure accurate accounting for food items at the beginning and end of the day.
Guest Service Team Member
SkyZone
01.2023 - 05.2023
Resolve customer complaints, guide them, and provide relevant information.
Greet customers when entering or leaving the store.
Maintain clean and tidy entrance area
Issue receipts, refunds, change, entry tickets and waivers.
Education
Bachelor of Science - Mathematics And Computer Science
University At Albany, State University of New York
Albany, NY
12.2023
Skills
Workflow Management: I find myself able to navigate through daily issues in a fast paced working environment often and successfully
Organization: I've learned to have a clean and organized work environment in order to keep the pace while working and make sure there a presentable setting for the customers
Problem Resolution: having to deal with a multitude of customer related issues, I've learned to find the solutions to issues customers may have in a calm and collected manner,
Projects
Capstone Project - Centrifuge Microscope, Coming up with and implementing the solution to a UAlbany researchers' issues with controlling said microscope while in a centrifuge to gather more information on RNA strands.
Timeline
Restaurant Service Associate
New York Aquarium
05.2023 - 08.2023
Guest Service Team Member
SkyZone
01.2023 - 05.2023
Bachelor of Science - Mathematics And Computer Science
University At Albany, State University of New York