Elijah Lemieux
Summary
Experienced sales and service professional successful at managing activities with advanced software use. Knowledgeable key holder processes payments, prepares proposals, and updates devices. Bringing many years in field.
Overview
9
9
years of professional experience
2013
2013
years of post-secondary education
Work History
Solutions Specialist
Cricket Wireless
Childress
11.2022 - 12.2023
- Delivered tailored solutions to customers by assessing their needs and providing comprehensive product knowledge, enhancing customer satisfaction.
- Led team initiatives to improve service delivery processes, resulting in streamlined operations and elevated customer retention rates.
- Mentored new staff on industry best practices, fostering a knowledgeable team and ensuring consistent service quality.
Front Desk Agent
Super 8
Childress
10.2018 - 10.2022
- Managed guest check-ins and check-outs, ensuring efficient service and a welcoming environment for all visitors.
- Facilitated communication between departments to promptly resolve guest inquiries and enhance overall customer satisfaction.
- Assisted in maintaining accurate records of room availability and reservations, contributing to streamlined operational efficiency.
Mail Room Clerk
Texas Department Of Criminal Justice
Childress
08.2014 - 04.2016
- Sorted and distributed incoming mail to designated departments, ensuring timely delivery and maintaining workflow efficiency.
- Operated mail processing equipment and manually sorted mail.
- Performed data entry activities into various databases related to the processing of mail items.
Education
Wellington High School
Wellington, TXSome College (No Degree) - Music Education
West Texas A&M University
Canyon, TXSkills
- Customer needs assessment
- Service delivery improvement
- Team mentorship
- Client communication
Timeline
Solutions Specialist
Cricket Wireless
11.2022 - 12.2023
Front Desk Agent
Super 8
10.2018 - 10.2022
Mail Room Clerk
Texas Department Of Criminal Justice
08.2014 - 04.2016
Wellington High School
Some College (No Degree) - Music Education
West Texas A&M University