
Dynamic and results-driven hospitality professional with extensive experience across many tiers of service. Expert in crafting signature cocktails and enhancing guest experiences through exceptional communication and conflict resolution skills. Proven ability to train staff and manage high-volume service while maintaining a deep understanding of food and beverage pairings.
Provided excellent dinning service in a high stakes fine dinning environment
Demonstrated extensive knowledge of an ever changing seasonal menu
Regularly assisted guests in navigating allergies, education on unfamiliar food and preparation methods, and in choosing options that would bring them their best desired experience
Operated as banquet captain/lead server for numerous private contract events of up to 100 quests
Bartended in teams of 2 and 3 for a multi level bar and lounge creating house signatures and classic crafts cocktail, providing wine recommendations and discussing a vast selection of spirits while coordinate multi course meals for patrons
Opporated as a senior trainer for both dinning and bar staff teaching proper etiquette, time organization, guest and kitchen communication, and food and beverage pairings
Served in large sections accommodating high volumes of guest meeting expectations from a quick lunch to business dinners
Retained extensive knowledge of a vast menue with a range of many cuisines
Created classic cocktails and signatures from our selection of 50 house favorites, many requiring 10 or more touches to craft
Operated as star(head) bartender responsible for training, organizing, ordering, and scheduling
Often worked solo exceeding dinning expectations for up to 17 bar quests while promptly providing cocktails and wine for the dinning room at large
Provided prompt and friendly service in cozy yet fast paced environment
Built strong repore with locals and regulars with balancing promotions and never ending courses
Trained in the fundamentals of bartending, wine pairing, and time organization behind the well
Bartended and served in very large sections often operating with minimal support staff while meeting and exceeding guests expectations
Served in 5 to 6 table sections learning the basics of guest relation and time management
Operated as busser of my area while also completing serving duties
Managed the phones and walk up orders during peak ours while promptly greeting and caring for the guests of my section and the restaurant as a whole
Possesses extensive knowledge of food, beverage, and proper pairing of both
Excels at guest communication both verbal and non verbal
Excels at conflict resolution and turning potentially bad experiences into satisfied memories
Demonstrates an in depth understanding of the inner workings of a restaurant and what is required of both front and back of house to succeed in our mutual goals