Summary
Overview
Work History
Education
Skills
Timeline
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Elijah McCord

Pompano Beach

Summary

Dynamic and results-driven hospitality professional with extensive experience across many tiers of service. Expert in crafting signature cocktails and enhancing guest experiences through exceptional communication and conflict resolution skills. Proven ability to train staff and manage high-volume service while maintaining a deep understanding of food and beverage pairings.

Overview

9
9
years of professional experience

Work History

Server/Bartender

Red Pony
Franklin, TN
01.2023 - 11.2025

Provided excellent dinning service in a high stakes fine dinning environment

Demonstrated extensive knowledge of an ever changing seasonal menu

Regularly assisted guests in navigating allergies, education on unfamiliar food and preparation methods, and in choosing options that would bring them their best desired experience

Operated as banquet captain/lead server for numerous private contract events of up to 100 quests

Bartended in teams of 2 and 3 for a multi level bar and lounge creating house signatures and classic crafts cocktail, providing wine recommendations and discussing a vast selection of spirits while coordinate multi course meals for patrons

Opporated as a senior trainer for both dinning and bar staff teaching proper etiquette, time organization, guest and kitchen communication, and food and beverage pairings

Head Bartender

The Cheesecake Factory
Cool Springs, TN
10.2020 - 09.2022

Served in large sections accommodating high volumes of guest meeting expectations from a quick lunch to business dinners

Retained extensive knowledge of a vast menue with a range of many cuisines

Created classic cocktails and signatures from our selection of 50 house favorites, many requiring 10 or more touches to craft

Operated as star(head) bartender responsible for training, organizing, ordering, and scheduling

Often worked solo exceeding dinning expectations for up to 17 bar quests while promptly providing cocktails and wine for the dinning room at large

Server/Bartender

Olive Garden
Spring Hill, TN
06.2018 - 04.2020

Provided prompt and friendly service in cozy yet fast paced environment

Built strong repore with locals and regulars with balancing promotions and never ending courses

Trained in the fundamentals of bartending, wine pairing, and time organization behind the well

Bartended and served in very large sections often operating with minimal support staff while meeting and exceeding guests expectations

Server

Cracker Barrel
Spring Hill, TN
01.2017 - 07.2017

Served in 5 to 6 table sections learning the basics of guest relation and time management

Operated as busser of my area while also completing serving duties

Managed the phones and walk up orders during peak ours while promptly greeting and caring for the guests of my section and the restaurant as a whole

Education

High School Diploma -

Homeschooled
Columbia, TN
2018

Skills

    Possesses extensive knowledge of food, beverage, and proper pairing of both

    Excels at guest communication both verbal and non verbal

    Excels at conflict resolution and turning potentially bad experiences into satisfied memories

    Demonstrates an in depth understanding of the inner workings of a restaurant and what is required of both front and back of house to succeed in our mutual goals

Timeline

Server/Bartender

Red Pony
01.2023 - 11.2025

Head Bartender

The Cheesecake Factory
10.2020 - 09.2022

Server/Bartender

Olive Garden
06.2018 - 04.2020

Server

Cracker Barrel
01.2017 - 07.2017

High School Diploma -

Homeschooled