Elijah Miller
McCordsville,IN
Summary
Motivated college student majoring in Cybersecurity with one year left before graduation. Known for being a reliable self-starter who takes initiative, learns quickly, and works well both independently and on a team. Strong problem-solving skills, attention to detail, and the ability to stay organized in fast-paced environments. Open to gaining new experiences, working hard, and contributing wherever needed, whether it’s customer service, tech support, or hands-on roles. Committed to showing up, learning on the job, and doing things the right way.
Overview
4
4
years of professional experience
Work History
Store Associate
Shoe Carnival
Indianapolis, IN
- Interacted with over 15 customers daily, utilizing in-depth knowledge of 200+ shoe types to address inquiries and provide effective assistance.
- Frequently answered questions and retrieved out-of-stock inventory from back-of-house storage as requested. Collaborated with a team of 6 to deliver prompt and comprehensive customer service.
Caregiver (Seasonal)
Lighthouse Services, LLC
Indianapolis, IN
05.2024 - Current
- Deliver full-time in-home support services to two geriatric care recipients, Monday through Friday.
- Prepare and serve meals tailored to individual dietary restrictions, and regularly visit local grocery store to replenish supplies / fulfill client’s specific requests.
- Perform minor home repairs as needed / requested (installing & repairing AC units, lightbulb replacements, etc.).
- Offer consistent emotional support and companionship during visits.
- Utilize GEOH online application to log services rendered with time-stamps for posterity.
Front Desk Receptionist
LA Fitness
Indianapolis, IN
06.2022 - 08.2022
- Processed overdue customer membership balances.
- Greeted customers upon entry and ensured proper membership card swiping, while updating memberships and troubleshooting card scanner issues using internal online system as-needed.
- Assisted customers with navigating the LA Fitness mobile app and addressed inquiries about available membership types, interacting with over 20 customers per shift.
Package Handler (Seasonal)
United Postal Service
Indianapolis, IN
01.2021 - 12.2021
- Prepared over 100 packages for shipping per shift, ensuring contents were adequately protected against damage during transit in accordance with internal policy.
- Collaborated with a team of 30+ to efficiently fulfill shipping orders, supporting the company's mission of delivering excellent customer service.
- Utilized an in-house online application to catalog outgoing inventory items and coordinate transit logistics, including assignment of packages to delivery vans.
Education
Bachelor of Science - Cybersecurity
Tiffin University
Tiffin, OH05.2026
Extracurricular Involvement
Tiffin University: Captain – Men’s Track & Field Team (2022 – Present) Member –
TU Hacking Club – (2022 – Present)
Compete regionally & nationally in collegiate ethical hacking competitions – gaining valuable experience identifying system weaknesses and providing suggestions for strengthening defenses against real threats.
Timeline
Caregiver (Seasonal)
Lighthouse Services, LLC
05.2024 - Current
Front Desk Receptionist
LA Fitness
06.2022 - 08.2022
Package Handler (Seasonal)
United Postal Service
01.2021 - 12.2021
Store Associate
Shoe Carnival
Bachelor of Science - Cybersecurity
Tiffin University