Elijah Miller
McCordsville,IN
Summary
Motivated college student majoring in Cybersecurity with one year left before graduation. Known for being a reliable self-starter who takes initiative, learns quickly, and works well both independently and on a team. Strong problem-solving skills, attention to detail, and the ability to stay organized in fast-paced environments. Open to gaining new experiences, working hard, and contributing wherever needed, whether it’s customer service, tech support, or hands-on roles. Committed to showing up, learning on the job, and doing things the right way.
Overview
4
4
years of professional experience
Work History
Store Associate
Shoe Carnival
- Interacted with over 15 customers daily, utilizing in-depth knowledge of 200+ shoe types to address inquiries and provide effective assistance.
- Frequently answered questions and retrieved out-of-stock inventory from back-of-house storage as requested. Collaborated with a team of 6 to deliver prompt and comprehensive customer service.
Caregiver (Seasonal)
Lighthouse Services, LLC
05.2024 - Current
- Deliver full-time in-home support services to two geriatric care recipients, Monday through Friday.
- Prepare and serve meals tailored to individual dietary restrictions, and regularly visit local grocery store to replenish supplies / fulfill client’s specific requests.
- Perform minor home repairs as needed / requested (installing & repairing AC units, lightbulb replacements, etc.).
- Offer consistent emotional support and companionship during visits.
- Utilize GEOH online application to log services rendered with time-stamps for posterity.
Front Desk Receptionist
LA Fitness
06.2022 - 08.2022
- Processed overdue customer membership balances.
- Greeted customers upon entry and ensured proper membership card swiping, while updating memberships and troubleshooting card scanner issues using internal online system as-needed.
- Assisted customers with navigating the LA Fitness mobile app and addressed inquiries about available membership types, interacting with over 20 customers per shift.
Package Handler (Seasonal)
United Postal Service
01.2021 - 12.2021
- Prepared over 100 packages for shipping per shift, ensuring contents were adequately protected against damage during transit in accordance with internal policy.
- Collaborated with a team of 30+ to efficiently fulfill shipping orders, supporting the company's mission of delivering excellent customer service.
- Utilized an in-house online application to catalog outgoing inventory items and coordinate transit logistics, including assignment of packages to delivery vans.
Education
Bachelor of Science - Cybersecurity
Tiffin University
Tiffin, OH05.2026
Extracurricular Involvement
Tiffin University: Captain – Men’s Track & Field Team (2022 – Present) Member –
TU Hacking Club – (2022 – Present)
Compete regionally & nationally in collegiate ethical hacking competitions – gaining valuable experience identifying system weaknesses and providing suggestions for strengthening defenses against real threats.
Timeline
Caregiver (Seasonal)
Lighthouse Services, LLC
05.2024 - Current
Front Desk Receptionist
LA Fitness
06.2022 - 08.2022
Package Handler (Seasonal)
United Postal Service
01.2021 - 12.2021
Store Associate
Shoe Carnival
Bachelor of Science - Cybersecurity
Tiffin University
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