Elijah Morales
Bronx,NY
Summary
Results-oriented professional with expertise in customer relationship management and conflict resolution. Proven ability to educate customers and enhance their shopping experience, driving sales and ensuring inventory efficiency.
Overview
7
7
years of professional experience
Work History
Customer Service/Sales Associates (Paint Dept.)
Home Depot
Bronx, New York
08.2018 - 05.2025
- Assisted customers with product selection and home improvement advice.
- Educated customers on product features, benefits, and usage techniques.
- Handled customer inquiries and resolved issues in a timely manner.
- Participated in store promotions to drive sales and engage customers.
- Collaborated with team members to ensure stock availability and inventory management.
- Trained new associates on operational procedures and customer service standards.
Skills
- Customer relationship management
- Inventory management
- Store promotions
- Team collaboration
- Teamwork and collaboration
- Verbal/written communication
- Communication skills
- Conflict resolution
Languages
Spanish
Limited
Timeline
Customer Service/Sales Associates (Paint Dept.)
Home Depot
08.2018 - 05.2025