Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elijah Neal

Groveland

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Online Resale

Swan's Thrift Store
Groveland
12.2024 - Current
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Maintained updated knowledge through continuing education and advanced training.
  • Utilized various software and tools to streamline processes and optimize performance.

Our main platform is eBay, where I am the one to receive an item and go through the steps to list it. I am in charge of:

-Doing research on a product to find accurate information on it.

-Creating a listing based off of that research.

-Cleaning and ensuring product is in good working order.

-Taking detailed pictures that show the entire product.

Farm Hand

Lakota Farms
Groveland
10.2023 - 12.2024
  • Maintained cleanliness and organization of barns and equipment.
  • Monitored animal health, reporting issues to management promptly.
  • Implemented best practices for waste management and environmental care.
  • Supported training of new staff in ranch operations and safety protocols.
  • Ensured that all tools and equipment used were properly stored after use.
  • Cleaned out stalls regularly to ensure sanitary living conditions for animals.
  • Observed changes in behavior of animals so that any health issues could be addressed quickly.
  • Coordinated with farm management to plan and adjust tasks based on weather conditions.

I was in charge of cleaning 40-50 stalls at this farm, 5 days a week, and was prepared for the unexpected, including animals getting out and getting them back in, ensuring all animals were healthy, and making sure their stalls were the cleanest they could be.

Thrift Store Manager

Swan's Thrift Store
Groveland
05.2022 - 10.2023
  • Managed daily operations of thrift store, ensuring smooth workflow and customer satisfaction.
  • Organized merchandise displays to enhance visual appeal and improve customer experience.
  • Coordinated donation collection efforts, ensuring timely processing of incoming items.
  • Engaged with customers, addressing inquiries and resolving issues promptly and efficiently.
  • Maintained cleanliness and organization of sales floor and storage areas for safety compliance.
  • Ensured that merchandise was accurately priced according to predetermined guidelines.
  • Managed daily operations, including scheduling, budgeting, merchandising, sales strategies, and inventory control.
  • Assisted customers in selecting products that best suit their needs.

I helped customers with any questions they had, was in charge of the pricing of new items, made sure the store stayed organized and clean, worked the register, and kept an accurate data sheet of our sales.

Education

High School Diploma -

Penn Foster Home Schooling
01-2024

Skills

  • Customer service
  • Time management
  • Process optimization
  • Multitasking
  • Friendly, positive attitude
  • Attention to detail
  • Problem solving
  • Effective communication

Timeline

Online Resale

Swan's Thrift Store
12.2024 - Current

Farm Hand

Lakota Farms
10.2023 - 12.2024

Thrift Store Manager

Swan's Thrift Store
05.2022 - 10.2023

High School Diploma -

Penn Foster Home Schooling