ELIJAH PAGE
St. Mortiz Security
Henderson,NV
8
years of professional experience
Dedicated and results-driven professional with experience in team leadership, customer service, and daily operations. Skilled in managing responsibilities, resolving complex challenges, and maintaining high standards of professionalism and efficiency. Demonstrates strong communication, critical thinking, and problem-solving abilities, with a proven ability to adapt to fast-paced environments and perform effectively under pressure. A dependable and motivated team player committed to achieving organizational goals and delivering exceptional results.
Work History
Security Officer
1 Year 10 Months- Monitored facility access points and verified credentials to maintain secure entry procedures.
- Patrolled assigned areas to identify safety hazards, trespassing, and policy violations.
- Documented incidents, shift activity, and observations in detailed security reports.
- Responded quickly to alarms, disturbances, and emergency situations with calm judgment.
- Operated surveillance systems to observe activity and support incident investigations.
- Enforced site rules and de-escalated conflicts to maintain orderly operations.
SECURITY SUPERVISOR
3 Years 1 Month- Manage team schedules to ensure effective coverage for building needs
- Craft and submit daily reports on security operations
- Provide guidance to security staff on appropriate actions for various security circumstances
- Safely and effectively remove unauthorized persons from facility grounds
- Enforce strict security and safety procedures to protect against financial loses due to theft and mismanagement
- Conduct performance evaluations to evaluate security staff performance
- Demonstrate commitment to public safety by patrolling evens and populated establishments
CUSTOMER SUPPORT REPRESENTATIVE
2 Years 4 Months- Directed customers to correct departments for ease of service
- Assisted clients with the submission of applications while providing exceptional customer service
- Aided clients with their attempts to make timely payments on their subscriptions
- Tracked the progress of points accumulated by applicants to push initiatives and rewards
- Consistently exceeded corporate quotas for monthly policy expectations
TEAM MEMBER
4 Months- Maintained clean food preparation and dining areas by wiping counters and sanitizing equipment
- Performed food preparation tasks in accordance with franchise standards for quality, speed, and packaging
- Greeted customers promptly and took orders with accuracy to improve flow of customer traffic
- Restocked workstations and food display cases to minimize wait times and improve customer service during peak hours
- Performed daily shift change tasks to ensure store organization and efficiency
- Followed safety procedures, policies, and sanitation regulations to prevent foodborne illness
- Prepared a variety of foods according to customer orders and preparation guidelines
Education
Certificate - Business Education
Skills
Incident reporting
Security guard license
Detail-oriented
Superior customer service
Emergency response
Access control
Patrol operations
Complex Problem-solving
Critical thinking
Data entry
Customer relations
Problem resolution
Timeline
Security Officer
St. Mortiz Security
12.2024 - CurrentRead More
SECURITY SUPERVISOR
MARKSMAN SECURITY
11.2021 - 12.2024Read More
CUSTOMER SUPPORT REPRESENTATIVE
CONVIVA CALL CENTER
08.2019 - 12.2021Read More
TEAM MEMBER
CAPIOTTI'S
03.2019 - 07.2019Read More
Chaffey College
Certificate from Business Education
Read More