Summary
Overview
Work History
Education
Skills
Timeline
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Elijah Ramirez

Miami

Summary

Hardworking, enthusiastic and reliable person with experience in different fields. Strong communicator and team player, eager to learn new processes to support overall success. Demonstrates strong analytical and organizational skills, with proven ability to quickly adapt to new environments. Eager to contribute and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

2026
2026
years of professional experience

Work History

Licensed Health Insurance Agent

GOVINE
09.2024 - Current
  • Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
  • Educated prospective clients on the benefits of various health insurance options, effectively matching them with suitable plans that met their unique needs.
  • Maintained accurate records of all client interactions and transactions, ensuring compliance with industry regulations and company policies.

Customer Service Tax Specialist

Turbo Tax
  • Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks
  • Provided great service to new and long-standing customers by attending closely to concerns and developing solutions
  • Documented customer correspondence in CRM to track requests, problems and solutions

SunLife Organics
  • Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
  • Handled customer complaints calmly and professionally, resolving customer issues in a timely manner

Truck Loader

Jethro Warehouse
07.2023 - 08.2025
  • Ability to lift, carry, and move heavy items, stand for extended periods
  • Compatibility with other warehouse staff to meet collective goals and maintain a productive work environment
  • Attention to inspecting goods for defects or damage, ensuring that the products meet quality standards before they are shipped

Chugs Diner
  • Assisted customers with locating items and providing product information
  • Operated cash register, credit card machine, and other electronic equipment accurately and efficiently

Education

High School Diploma -

Dr. I Montealegre Sr High
Miami, FL
06.2021

Skills

  • Time Management
  • Organization
  • Planning
  • Leadership
  • Customer Service
  • Active Listening
  • Problem Solving
  • Confident Communicator
  • Customer Support
  • Dependable and responsible
  • Multitasking Abilities
  • Calm under pressure

Timeline

Licensed Health Insurance Agent

GOVINE
09.2024 - Current

Truck Loader

Jethro Warehouse
07.2023 - 08.2025

Customer Service Tax Specialist

Turbo Tax

SunLife Organics

Chugs Diner

High School Diploma -

Dr. I Montealegre Sr High

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Elijah Ramirez