Elijah Rustvold
Shreveport,LA
Summary
Accomplished Universal Banker and Restaurant Manager with a proven track record at B1Bank and Counter Culture, enhancing customer satisfaction and streamlining operations. Skilled in cash handling and staff management, I excel in relationship building and operational efficiency, significantly improving service delivery and compliance.
Overview
4
4
years of professional experience
Work History
Universal Banker
B1Bank
Shreveport, LA
09.2024 - Current
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
- Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
- Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.
- Improved customer satisfaction by providing personalized banking solutions and addressing client needs promptly.
Teller
B1Bank
Shreveport, LA
06.2023 - 09.2024
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Restaurant Manager
Counter Culture
Shreveport, LA
06.2020 - 06.2023
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
Education
Bachelors Of Science - Finance
Louisiana State University - Shreveport
Shreveport, LA05.2024
Caddo Parish Magnet High School
Shreveport, LA05.2019
Skills
- Branch operations
- Cash handling proficiency
- Electronic Funds Transfer
- Customer Needs Assessment
- Wire Transfers
- Relationship Building
- Employee Motivation
- Staff Management
- Staff Training
Timeline
Universal Banker
B1Bank
09.2024 - Current
Teller
B1Bank
06.2023 - 09.2024
Restaurant Manager
Counter Culture
06.2020 - 06.2023
Bachelors Of Science - Finance
Louisiana State University - Shreveport
Caddo Parish Magnet High School