Summary
Overview
Work History
Education
Skills
Timeline
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Elijah Sanchez

Georgetown,TX

Summary

Proven leader with a track record of enhancing customer satisfaction and streamlining operations at Natural Grocers. Excelled in roles requiring exceptional customer service focus and reliability, achieving significant efficiency improvements. Skilled in cash management and mentoring, demonstrating adaptability and a results-driven approach. Expertise in Microsoft Office and leadership further contributed to operational success.

Overview

2
2
years of professional experience

Work History

Dairy Assistant Manager

Natural Grocers
04.2024 - Current
  • Maintained the cleanliness of work areas and storage facilities to uphold high standards of hygiene and food safety.
  • Enhanced customer satisfaction by providing exceptional service, accurate product information, and efficient problem resolution.
  • Performed routine quality control checks on all incoming materials to ensure only top-quality ingredients were used in production processes.
  • Managed truck orders, maintaining detailed reports for inventory tracking and expiration date management.
  • Streamlined dairy processing operations for increased efficiency by optimizing production schedules and workflow.
  • Reduced waste and maintained inventory accuracy with diligent stock management practices, ensuring optimal freshness of all products.

Cashier

Natural Grocers
09.2023 - 04.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Curbside Partner

H-E-B Grocery
01.2023 - 04.2023
  • Provided outstanding service customers, promoting effective, and lasting business relationships.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Ensured customers received correct items and substitutions
  • Spoke with peers to verify task completion, meeting tight deadlines, and schedules.

Shift Leader

Subway
03.2022 - 02.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Collaborated with managers to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Efficiently managed store opening and closing responsibilities
  • Maintained cleanliness and organization of showroom through the display of products in a tidy and systematic manner

Education

High School Diploma -

Round Rock Christian Academy
Round Rock, TX
05.2023

Skills

  • Customer Service and Focus
  • Reliability and Punctuality
  • Cash Handling
  • Product Knowledge
  • Product Merchandising
  • Adaptable and Flexible
  • Reliable and Responsible
  • Cash handling and management

Timeline

Dairy Assistant Manager

Natural Grocers
04.2024 - Current

Cashier

Natural Grocers
09.2023 - 04.2024

Curbside Partner

H-E-B Grocery
01.2023 - 04.2023

Shift Leader

Subway
03.2022 - 02.2023

High School Diploma -

Round Rock Christian Academy

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Elijah Sanchez