Sales Representative
Mindset Marketing
Worcester, MA
04.2026 - Current
Sales Representative
Mindset Marketing (AT&T Authorized Retailer)
- Assisted customers with selecting and activating new AT&T wireless lines, devices, and service plans.
- Provided exceptional customer service by resolving account, billing, and device-related issues.
- Used the SARA+ system to process activations, account updates, and customer transactions accurately.
- Educated customers on AT&T products, promotions, and service options to recommend solutions that best fit their needs.
- Maintained accurate customer information and ensured compliance with company procedures during the sales process.
- Built positive customer relationships through effective communication, problem-solving, and professional service.
- Worked in a fast-paced, team-oriented retail environment while consistently meeting customer service and sales expectations.