Elijah Senior
Lake Worth,FL
Summary
Motivated and dependable retail professional with 3+ years of leadership experience in fast-paced food service and retail environments. Proven track record of supervising teams, supporting store operations, managing inventory, and delivering strong customer service. Recognized for reliability, leadership, and problem-solving. Seeking a management opportunity to contribute to team success and business growth.
Overview
4
4
years of professional experience
3
3
Certifications
Work History
Relief Manager
RaceTrac
Lake Worth
07.2024 - Current
- Supervise daily store operations to ensure service, safety, and policy compliance
- Lead and support team members during shifts to maintain productivity and morale.
- Assist with scheduling and labor coverage to meet business demands
- Handle customer escalations and resolve complaints professionally
- Monitor employee performance, and provide coaching when needed.
- Support inventory management, stock control, and loss prevention.
- Conduct shift meetings to improve communication and efficiency
- Serve as Manager-on-Duty in absence of senior leadership
Shift Lead
Paradies Lagadere
West Palm Beach, Florida
08.2023 - 06.2024
- Oversaw daily operations in a high-volume retail environment
- Trained and mentored new hires to meet company standards
- Coordinated shift coverage and delegated tasks to staff
- Performed inventory audits to maintain accurate stock levels
- Improved workflow efficiency and service speed
- Acted as a communication link between staff and management
- Ensured compliance with company policies and procedures
Crew Member
Pollo Tropical
West Palm Beach, Florida
02.2023 - 08.2023
- Executed opening and closing procedures including cash handling
- Maintained food safety and sanitation standards
- Assisted customers with menu knowledge and order accuracy
- Resolved customer concerns to maintain satisfaction
- Conducted inventory checks and reported shortages
- Followed safety procedures and operational guidelines
Cashier
Chipotle
Greenacres, Florida
10.2021 - 09.2022
- Processed high-volume transactions with accuracy
- Handled refunds, exchanges, and customer concerns
- Maintained clean and organized checkout areas
- Assisted with restocking and inventory counts
- Delivered friendly and efficient customer service
Skills
- Team Leadership & Supervision
- Employee Training & Development
- Scheduling & Labor Support
- Inventory & Stock Control
- Customer Conflict Resolution
- Store Operations Management
- Policy & Procedure Compliance
- POS & Cash Management
- Time Management
- Communication & Coaching
- Problem Solving
- Loss Prevention Awareness
Accomplishments
Promoted to management in under 3 months due to strong performance and leadership
Affiliations
Volunteer- Compass Community Center, FL (2019-Present)
Certification
ServSafe Food Handler
Timeline
Relief Manager
RaceTrac
07.2024 - Current
Shift Lead
Paradies Lagadere
08.2023 - 06.2024
Crew Member
Pollo Tropical
02.2023 - 08.2023
Cashier
Chipotle
10.2021 - 09.2022