Elijah T. Gailes
San Diego,CA
Summary
Motivated and results-driven professional with diverse experience in customer service, sales, and marketing. Proven ability to excel in fast-paced environments, build client relationships, and lead teams to achieve organizational goals. Highly skilled in critical thinking, problem-solving, and adapting to new challenges. Strong communicator and collaborator with a focus on delivering exceptional customer experiences and driving business growth.
Overview
16
16
years of professional experience
Work History
Fine Dining Server
Roy's Restaurant
08.2021 - Current
- Delivered exceptional dining experiences to guests by promptly addressing needs and ensuring high levels of satisfaction
- Managed multiple guest tables during peak hours, maintaining efficiency and positive guest interactions
- Trained new staff on restaurant policies, customer service protocols, and wine/liquor service
- Collaborated with kitchen and management teams to ensure smooth service and resolve customer concerns in real time
Freelance Photographer
Self-Employed
11.2018 - Current
- Capture high-quality images across various subjects, including portraits, real estate, and product photography
- Develop and maintain strong client relationships, ensuring satisfaction through personalized services and clear communication
- Edit photos using Adobe Creative Suite to enhance image quality and meet client specifications
- Utilize SEO and SMM strategies to promote services and expand business reach through social media and digital marketing
- Managed portfolio and multiple social media accounts to showcase work and attract new clients
Bar Manager / Bartender
Elevation 3333
04.2018 - 02.2020
- Supervised bar operations, ensuring compliance with health and safety standards, as well as local alcohol distribution laws
- Managed inventory and liaised with suppliers to maintain stock levels and ensure product availability
- Created promotional events and marketing strategies in collaboration with the owner to drive sales and attract new customers
- Led recruitment and training of new bartenders, fostering a positive work environment and high standards of customer service
Personal Assistant / Warehouse Worker
ABC Fitness Products
04.2016 - 07.2017
- Assisted company owner with daily operations, including client interactions, sales support, and administrative tasks
- Provided personalized recommendations for fitness equipment based on client needs and fitness goals
- Managed inventory and logistics for large shipments, including loading/unloading trucks and ensuring timely delivery
- Executed sales strategies and helped drive business growth by cultivating customer relationships
Owner / Property Manager
Mow Wack & Blow
03.2009 - 07.2014
- Managed operations for 150 properties, overseeing a team of 15 employees in the execution of landscaping services
- Hired, trained, and mentored employees, ensuring high standards of quality and timeliness in service delivery
- Used marketing and networking strategies to grow the business, scaling from 5 to 150 properties
- Built strong client relationships through exceptional service, ensuring customer satisfaction and repeat business
Education
Appalachian State University
Boone, NC12.2018
Wingate University
Monroe, NC12.2015
Skills
- Customer Service & Relationship Management
- Sales & Marketing Strategy
- SEO & Social Media Marketing (SMM)
- Adobe Creative Products
- CRM Tools & Data Analysis
- Photography & Visual Content Creation
- Leadership & Team Development
- Time Management & Multitasking
Leadership Experience
- Camp Counselor (Seasonal), Blowing Rock Parks and Recreation, Blowing Rock, NC, 05/01/16, 07/01/17, Developed and implemented recreational programs for children, ensuring engaging and educational experiences., Monitored camper safety, well-being, and skill development, addressing any issues that arose., Managed schedules and meal distribution based on dietary needs, ensuring a safe and enjoyable experience for all participants.
Timeline
Fine Dining Server
Roy's Restaurant
08.2021 - Current
Freelance Photographer
Self-Employed
11.2018 - Current
Bar Manager / Bartender
Elevation 3333
04.2018 - 02.2020
Personal Assistant / Warehouse Worker
ABC Fitness Products
04.2016 - 07.2017
Owner / Property Manager
Mow Wack & Blow
03.2009 - 07.2014
Appalachian State University
Wingate University
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