Summary
Overview
Work History
Skills
Certification
Accomplishments
Education
Timeline
Semi-Professional Video Game Coach
Generic

Elijah Truitt

Apple Valley,CA

Summary

I am outgoing and ready to work, any position available, enjoy working with customers and making sure clients always have a good experience from when clients come in the store to when departing as well, and wish to see them return. I am very reliable when it comes to working, very flexible learner. Authorized to work in the US for any employer

Overview

2
2
years of professional experience
2
2
Certification

Work History

Residential Aide

Casa Colina, Rancho Pina Verde
Lucerne Valley, CA
03.2022 - Current

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  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Visually improved cleanliness of facility by over 30%

Outbound Packer

Amazon
Rialto, CA
09.2021 - 03.2022
  • Completed daily orders with expert picking and packing of shipments.
  • Complied with safety, health and environmental regulations as prescribed by law.
  • Protected materials for transport by correctly packaging products in boxes and crates
  • Over performed, was manager to pack over 200 boxes per hour.

Customer Service Representative/Sales Associate/Pharmacy Tech

CVS Health
Adelanto, CA
10.2019 - 01.2021
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Computed total costs and profit requirements for customer sales to provide accurate pricing.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.
  • Counted money in drawers at beginning and end of each shift.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.

Skills

  • Retail sales
  • Customer service
  • Cash handling
  • Some Cleaning Experience
  • Resident Support
  • Output Monitoring and Reporting
  • Sanitizing Surfaces
  • Privacy and Confidentiality
  • Calm and Professional Under Pressure
  • Responding to Difficult Customers
  • Upbeat and Positive Personality
  • Patient Status Monitoring

Certification

Nonviolent Crisis Intervention Certification - March 2022-March 2023

CPR/First Aid/AED Certified- March 2022-March 2024

Accomplishments

  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.

Education

High school diploma -

Granite Hills High School
Apple Valley, CA
05.2018

Timeline

Residential Aide

Casa Colina, Rancho Pina Verde
03.2022 - Current

Outbound Packer

Amazon
09.2021 - 03.2022

Customer Service Representative/Sales Associate/Pharmacy Tech

CVS Health
10.2019 - 01.2021

High school diploma -

Granite Hills High School

Nonviolent Crisis Intervention Certification - March 2022-March 2023

CPR/First Aid/AED Certified- March 2022-March 2024

Semi-Professional Video Game Coach

I am a semi-professional coach for the video game known as Valorant by Riot Games. I have reached top 500 players in the game and assist people on how to improve their gameplay and get climb in the ranking system. I have a lot of experience working one on one with different types of people because of this, so I can interact with multiple types of people.

Elijah Truitt