Elijah Ventura
142 Hollywood Ave,Buffalo
Summary
Strong background in customer service, honed over years in emergency services, sales, and bartending. Proven ability to engage communities through education and entertainment while driving sales by encouraging repeat business. Skilled in boosting spend per customer.
Overview
10
10
years of professional experience
Work History
Firefighter
Buffalo Fire Department
Buffalo, NY
02.2022 - Current
- Managed emergency call responses, prioritizing swift and safe fire suppression actions to protect lives and property.
- Conducted fire prevention inspections, educating community on safety protocols.
- Operated firefighting equipment and tools, maintaining readiness for emergency situations.
- Collaborated with team members during rescue operations, enhancing coordination and response times.
Bartender
Hatchets & Hops
Buffalo, NY
01.2018 - Current
- Managed bar inventory, ensuring availability of popular products and minimizing waste.
- Provided excellent customer service by promptly addressing inquiries and resolving issues.
- Collaborated with team members to maintain a clean and organized bar environment.
- Maintained knowledge of current drink trends, enhancing customer engagement through recommendations.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Emergency Medical Technician
Mercy Flight WNY
Buffalo, NY
08.2016 - 02.2020
- Administered emergency medical care in high-pressure situations, ensuring patient safety and comfort.
- Collaborated with healthcare teams to facilitate efficient patient transport and handoff procedures.
- Monitored vital signs and maintained accurate patient records during treatment and transport.
- Operated emergency medical equipment, including defibrillators and oxygen delivery systems, with proficiency.
Education
Associate of Science - Emergency Management
Erie Community College
Buffalo, NY05-2016
Skills
- Customer service
- Product knowledge
- Community Engagement
- Positive Mindset
Timeline
Firefighter
Buffalo Fire Department
02.2022 - Current
Bartender
Hatchets & Hops
01.2018 - Current
Emergency Medical Technician
Mercy Flight WNY
08.2016 - 02.2020
Associate of Science - Emergency Management
Erie Community College