Elijah Warner

• Optimized Authorized Retail Store to enhance sales performance and key KPI metrics.
• Trained and guided commissioned sales team, achieving reductions in customer monthly expenses while achieving store/company goals
• Examined customer accounts for liability evidence for potential fraud.
• Supervised sales staff in meeting and surpassing set standards swiftly.
• Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.

• Oversaw the execution of event setups/takedowns including staging, lighting, and sound with a team size ranging from 5 to 10 employees.
• Ensured high-quality audio for bands, performances, and speakers in various environments
• Engaged in pre-production meetings with venue personnel to address technical specifications.
• Resolved technical difficulties surrounding audio equipment pre-show as well as post-show.
• Successfully oversaw operations at numerous locations during high demand periods.

• Directed all aspects of PCC (Pet Care Centers)/Stores with a staff of 20+, ensuring efficient operations across multiple departments such as sales, inventory, animal care, dog grooming, dog training, and vet hospital.
• Managed all aspects of staffing, hiring, and corrective action for employees in chain of command, leading to necessary terminations if required.
• San Rafael Petco-

Increased B&M sales by +8% through effective leadership.

Generated consistent sales growth of 12%+ for OMNI(Petco.com).

Achieved a 10% increase in Services growth, including Grooming, Training, and Vet services.

Maintained the highest employee retention rate among all staff in the building for more than 5 years.

Distinguished among the company's elite General Managers, ranking within the top 75 according to 'Elite Achievers' assessment in 2023.

• Novato Petco-

Achieved and sustained a 4% growth in B&M sales

Generated a remarkable 20% rise in services sales

Maintained the highest employee retention rate among all staff in the building for more than 5 years.

Recognized with the prestigious 'Golden Clipper' award for achieving Top 5 Grooming Growth in Territory across more than 600 stores in 2022.