Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives.
Results-driven handyman helper skilled in various repair tasks and technical operations. Demonstrated expertise in problem-solving, attention to detail, and tool management, contributing to efficient project completion and enhanced client satisfaction.
Overview
1
1
year of professional experience
Work History
Insurance Agent
Family First Life
Gastonia, North Carolina
02.2025 - 06.2025
Assisted clients in selecting appropriate insurance policies for their needs.
Conducted policy reviews to ensure coverage met client expectations.
Educated clients on insurance products and benefits during consultations.
Processed applications and managed documentation for policy issuance.
Collaborated with underwriters to facilitate timely policy approvals.
Provided ongoing support and guidance to clients regarding claims processes.
Attended training sessions to enhance knowledge of insurance regulations and products.
Educated customers on the importance of maintaining adequate insurance coverage.
Responded to customer inquiries and problems to promote great service.
Provided customers with information regarding plan features, pricing, and availability.
Monitored clients' insurance coverages to ensure changing needs were met.
Developed appropriate quotes based on risk information.
Explained coverage options to potential policyholders, answering questions or concerns.
Negotiated contracts between insurers and insured parties in order to obtain favorable terms for both sides.
Assessed customer risk levels and recommended appropriate coverage options.
Handyman Helper
Giles Painting and Services
Gastonia, NC
06.2025 - Current
Assisted in home repairs and maintenance tasks under supervision.
Organized tools and materials for efficient workflow during projects.
Helped install fixtures, including light fixtures and cabinets, with attention to detail.
Supported painting and drywall repair projects to enhance interior spaces.
Collaborated with team members to complete various handyman services promptly.
Maintained cleanliness of work areas to ensure safety and efficiency.
Communicated effectively with clients regarding project requirements and updates.
Cleaned up work areas after each job was completed.
Operated power tools such as drills and saws safely while completing projects.
Assisted handyman with a variety of maintenance and repair tasks, including painting, carpentry, plumbing, electrical work, and appliance installation.
Repaired damaged drywall or plasterboard surfaces prior to painting.
Performed minor landscaping duties such as mowing lawns, trimming trees and shrubs, raking leaves.
Ensured that all safety protocols were followed while working on jobsites.
Utilized ladders safely while performing tasks at heights above ground level.
Performed routine maintenance activities such as changing light bulbs or replacing faucets.
Provided customer service to clients during home visits.
Unloaded delivery trucks of building materials at job sites.
Inspected walls and floors for damage or deterioration before repairs were made.
Identified potential hazards associated with each job site prior to beginning work.
Operated hand and power tools to complete repairs.
Built reputation for excellent handyman services by taking pride in craftsmanship and attention to detail.
Repainted walls, removing old paint, or wallpaper and preparing surfaces for new applications.
Used professional grade tools and equipment to perform wide range of handyman services.
Used rulers and micrometers to inspect parts and determine dimension requirements.
Safeguarded equipment and components against defect and corrosion by applying protective materials.
Tended and observed equipment and machinery to verify functional and safe operation.
Followed instructions regarding duties and assignments for facility and machinery maintenance.