Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Flexible hard worker ready to learn and contribute to team success.
Overview
7
7
years of professional experience
Work History
Installation/Service Manager
LeafFilter Gutter Protection
01.2022 - Current
Oversaw quality control measures during installations, identifying potential issues early on to minimize costly rework later.
Conducted thorough post-installation inspections to verify adherence to design specifications and client expectations.
Managed a team of technicians and installers, providing guidance and support to ensure high-quality workmanship.
Managed installation schedules proactively to avoid delays and reduce downtime for clients.
Collaborated closely with the sales department to facilitate seamless handoffs from pre-sale to post-sale stages.
Exceeded company growth targets by consistently achieving personal performance goals related to revenue generation and customer retention.
Facilitated productive collaboration among diverse teams, fostering a culture of continuous learning and improvement within the department.
Mentored and trained new hires, promoting a skilled workforce capable of delivering high-quality service.
Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
Collaborated closely with sales department to address any issues related to product availability or shipment delays.
Communicated regularly with cross-functional teams to improve coordination between departments.
Intern
LeafFilter
08.2021 - Current
Working well in team environment as well as independently
Provided assistance to others to complete tasks on time
Worked alongside senior team members to learn related job tasks and roles
Accepted instruction from management regarding assignments and tasks
Remaining open to learning new things every day.
Active Duty Service Member
US Marines Corps
01.2017 - 01.2022
Patrolled restricted areas and authorized access for permitted personnel
Trained and instructed subordinates and supported units on infantry training
Maintained advanced knowledge of team member skills and deficiencies to properly and safely coordinate tactical strategy
Counseled and guided subordinates on personal and professional development to use and implement in daily and future use.
Achieved mission success, effectively coordinating resources and personnel in high-pressure situations.
Served in on-call capacity for last-minute or late-night taskings from leadership.
Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
Trained in small arms indirect fire weapons.
Education
Some College (No Degree) - General Education
Community College
Orangeburg, SC
Combat Training -
Basic Security Guard
Chesapeake, VA
08.2017
Combat Training -
School of Infantry
Jacksonville, NC
06.2017
Military Customs And Tradition -
MCRD Parris Island
Beaufort, SC
03.2017
Skills
Email communication
Conflict mediation
Storage and inventory procedures
Reviewing records
Conducting risk assessments
Intern
Coordinating training
Decision-making
Active listening
Multitasking
Personnel mentoring
Site Inspections
Workload prioritization
Operational Efficiency
Accomplishments
Worked together in team environment to achieve mission accomplishment, earning recognition from upper leadership.
Participated in highly effective new training that significantly impacted efficiency and improved operations for those units and their successors.
Successfully completed the Installation Manager Internship with Leaffilter through the Department of Defense SkillBridge Program.
Languages
Spanish
Limited Working
Timeline
Installation/Service Manager
LeafFilter Gutter Protection
01.2022 - Current
Intern
LeafFilter
08.2021 - Current
Active Duty Service Member
US Marines Corps
01.2017 - 01.2022
Some College (No Degree) - General Education
Community College
Combat Training -
Basic Security Guard
Combat Training -
School of Infantry
Military Customs And Tradition -
MCRD Parris Island
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