Elijah Zambrano
Plainview,Texas
Summary
Highly-motivated and organized employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Eager to apply time management and organizational skills in various environments. Adept at working effectively unsupervised and quickly mastering new skills. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
Work History
Correctional Officer
Texas Department Of Criminal Justice
01.2025 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
Detailer
Apex Collision
05.2024 - 11.2024
- Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
- Washed cars and trucks daily.
- Enhanced customer satisfaction & ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
Delivery Helper
Glazer Beer & Beverage
02.2024 - 05.2024
- Navigated complex urban environments to deliver packages safely and efficiently.
- Contributed to team success by consistently meeting or exceeding daily delivery targets.
- Performed routine vehicle inspections, ensuring optimal performance and safety on the road.
- Assisted drivers in loading and unloading trucks for streamlined delivery processes.
Detailer
Isaiah's Auto Spa
01.2024 - 02.2024
- Cleaned and detailed vehicle interiors, including vacuuming carpets, cleaning upholstery, and wiping down all surfaces.
- Cleans engine compartment with steam cleaner or hot water pressure washer.
- Cleaned wheels and tires with special cleaning solutions.
- Served clients with on-site detailing services at businesses and homes.
Assistant Manager
Lonestar Suds Car Wash
07.2023 - 01.2024
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Implemented new procedures or systems to improve efficiency within the organization.
- Supervised daily operations including scheduling shifts, assigning duties.
Machine Operator
Plastic Forming Inc.
11.2020 - 06.2021
- Set up and operate machine tools to produce precision parts and instruments.
- Monitor the feed and speed of machines during the machining process.
- Read blueprints and job orders to determine product specifications and tooling instructions.
- Observe machine operations to detect any problems or defects in the finished product.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Operated forklift to place finished products on skids and transport to warehouse.
Lead Customer Service Associate
Zips Car Wash
03.2022 - 07.2023
- Assisted with the development of customer service policies and procedures.
- Maintained accurate records of customer interactions, transactions, comments and complaints.
- Created monthly reports on customer satisfaction levels and trends.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Education
High School Diploma -
Plainview High School
Plainview, TX05-2016
Skills
- Detailing Equipment
- Multitasking
- Showroom Maintenance
- Interior Vacuuming
- Hand Tools
- Hand-Eye Coordination
- Customer Service
- Safety Procedures
References
References available upon request.
Education and Training
other
Timeline
Correctional Officer
Texas Department Of Criminal Justice
01.2025 - Current
Detailer
Apex Collision
05.2024 - 11.2024
Delivery Helper
Glazer Beer & Beverage
02.2024 - 05.2024
Detailer
Isaiah's Auto Spa
01.2024 - 02.2024
Assistant Manager
Lonestar Suds Car Wash
07.2023 - 01.2024
Lead Customer Service Associate
Zips Car Wash
03.2022 - 07.2023
Machine Operator
Plastic Forming Inc.
11.2020 - 06.2021
High School Diploma -
Plainview High School
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