Elijah Garcon
Tampa
Summary
Results-oriented Crew Trainer with two years of experience in training and orienting new employees, evaluating performance, and providing constructive feedback. Collaborative leader with exceptional mentoring abilities, dedicated to fostering a positive team environment while effectively addressing challenges through problem-solving and task prioritization. Known for maintaining organized, clean, and safe work areas with meticulous attention to detail, ensuring operational efficiency in fast-paced settings. Passionate about delivering outstanding customer service and committed to creating memorable guest experiences while continuously adapting to new environments and processes to support seamless operations as a Property Control Specialist.
Overview
4
4
years of professional experience
Work History
Guest Experience Representative
HCAA
Tampa, FL
06.2025 - Current
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Coordinated guest check-in and check-out processes to ensure smooth transitions.
- Monitored guest feedback through surveys, enhancing overall satisfaction levels.
- Collaborated with team members to streamline operational procedures for improved efficiency.
- Trained new staff on company policies, ensuring adherence to service standards.
- Developed strong working relationships with colleagues across departments for seamless communication and problem resolution.
Crew Trainer
Prado Millian INC
Tampa, FL
12.2022 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Coordinated with shipping departments to optimize loading schedules and delivery routes.
- Consistently lifted materials weighing as much as 60 pounds.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Trained new crew members on operational procedures and safety protocols.
- Developed training materials to enhance employee understanding of company standards.
- Implemented process improvements that streamlined operations and reduced errors.
Education
Associate in Science (A.S.) - Cyber Security Operations
Hillsborough Community College
Tampa, FL08-2027
Skills
- Team Leadership
- Training documentation
- Training Tools and Resources
- Policies and Procedures
- Active Listening
- Continuous Improvement
- Safe Food Handling
- Data entry proficiency
- Exceptional communication
- Computer skills
- Detail-oriented
LANGUAGE
English - Native
patois - Intermediate
Timeline
Guest Experience Representative
HCAA
06.2025 - Current
Crew Trainer
Prado Millian INC
12.2022 - Current
Associate in Science (A.S.) - Cyber Security Operations
Hillsborough Community College