Elina Adunts
Marketing Manager
North Hollywood,CA
Summary
Enthusiastic and dependable candidate successful at managing multiple priorities with a positive attitude. Currently seeking to maintain a full-time position that offers professional challenges utilizing interpersonal, time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2025
2025
years of professional experience
35
35
years of post-secondary education
5
5
Languages
Work History
Marketing Manager
Gyeonggi Business Center (Los Angeles)
3 2023 - 05.2024
- Research developing trends to stay updated with new ideas and marketing practices.
- Maintain documentation, detailing assignments, in-progress work and complete project milestones.
- Conduct market research to identify new opportunities and target markets.
- Develop creative presentations, trend reports, kitted assets, and product data sheets.
- Perform market segmentations, targeting and positioning for each product line.
- Preparation of marketing copy, images, videos, emails, and other collateral.
CRM Specialist
ArctX LLC
01.2022 - 10.2022
- Handled communication with customers through SMS notifications and various applications.
- Creation of promotional content database, managing content for promotional posts and notifications.
- Carried out day-day-day duties accurately and efficiently.
- Created workflow diagrams to clearly demonstrate processes and timelines.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Generated standard and custom reports to provide insights into business performance.
- Optimized data access and storage to improve performance of analytics systems.
Customer Support Specialist
ACX International
06.2021 - 12.2021
- Monitored social media platforms, collected customer feedback and made process changes to exceed customer satisfaction goals.
- Provided primary customer support through incoming tickets, mails and chats.
- Established relationships and partnerships with internal and external departments.
- Resolved concerns with products or services to help with retention.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Updated account information to maintain customer records.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Intern
VEON Armenia CJSC
08.2019 - 06.2020
- Internship in Department of Cooperation with International Communication Operators, Data Transfer, and Roaming Service
- Sorted and organized files, spreadsheets and reports.
- Collaborated in professional team to solve workflow issues.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Provided project progress updates and proposed solutions to issues.
- Prepared project presentations and reports to assist senior staff.
Intern
Armen Tour
01.2020 - 03.2020
- Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Arranged travel accommodations for groups, couples, executives and special needs clients.
- Collaborated with colleagues to implement best practices across department and exceed team goals.
Intern
Argentinian Republic Primary School No. 76
09.2019 - 11.2019
- Taught Spanish and English in grades 1 to 8.
- Helped cultivate learning-focused and welcoming atmosphere for students.
- Reviewed students' classroom assignments, homework and tests to evaluate knowledge of subject material and assign grades.
- Prepared brand new lesson plans to share concepts such as grammar and literature.
- Supported classroom activities, tutoring, and reviewing work.
Education
Master of Arts in English
Grand Canyon University
Phoenix, AZ 05.2001 -
Bachelor of Arts - Foreign Language And Literature: Spanish
Yerevan State University
Yerevan, Armenia 09.2016 - 05.2020
Korean
Korean Class At YSU
High School Diploma -
Samvel Gevorgyan High School No.189
09.2005 - 05.2016
Skills
Promotions Programs
Information Updates
Microsoft Office
Workload Prioritization
Customer Needs Assessment
CRM Software
Team Goals
Scheduling and Coordinating
Certificates
- Certificación de Calificación DELE
Diploma de español como lengua extrangera (DELE) NIVEL C1 (2024.08 - 2026.08)
- TOEFL ibt
Total score 110 out of 120 (CEFR level C1) (2024.09 - 2026.09)
Timeline
CRM Specialist
ArctX LLC
01.2022 - 10.2022
Customer Support Specialist
ACX International
06.2021 - 12.2021
Intern
Armen Tour
01.2020 - 03.2020
Intern
Argentinian Republic Primary School No. 76
09.2019 - 11.2019
Intern
VEON Armenia CJSC
08.2019 - 06.2020
Bachelor of Arts - Foreign Language And Literature: Spanish
Yerevan State University
09.2016 - 05.2020
High School Diploma -
Samvel Gevorgyan High School No.189
09.2005 - 05.2016
Master of Arts in English
Grand Canyon University
05.2001 -
Marketing Manager
Gyeonggi Business Center (Los Angeles)
3 2023 - 05.2024
Korean
Korean Class At YSU
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