ShaVon Winkelman
Business Insider
Villa Rica,GA
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance. Talented professional considered knowledgeable leader and dedicated problem solver. Brings 15 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
21
21
years of professional experience
Work History
Project Manager
A And D Services Las Vegas NV
01.2006 - Current
- Supervising Crews of movers and field service technicians, and customer relocation
- 80 percent in work field, Scheduling and staffing, Conducting estimates of projects, and evaluating employee performance.
- Planned, designed, and scheduled phases for large projects
- Identified plans and resources required to meet project goals and objectives
- Developed and initiated projects, managed costs, and monitored performance
- Coordinated with cross-functional teams to resolve project issues and mitigate risks
- Monitored project performance to identify areas of improvement and make adjustments
- Provided detailed project status updates to stakeholders and executive management
Life Agent
Primerica Financial Services
01.2003 - Current
- Counseling clients on financial securities, Debt, and life insurance
- Team building, recruiting and problem solving, Negotiating skills, honesty and integrity.
- Explained advantages, features, and disadvantages of various policies to promote sale of plans, boosting overall sales 70%
- Analyzed customers' financial situations to recommend appropriate life insurance policies
- Analyzed feedback to identify areas for improvement and enhance customer experiences
- Maintained high standards of customer service by building relationships with clients
- Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs
- Attended continuing education courses and workshops to gain additional insurance industry knowledge
- Provided coverage option information to assist clients in protecting assets
- Crafted clear, informative reports to explain life insurance policy features and benefits
Solar Agent
Powur, NV
09.2014 - 01.2023
- Ability to present and Articulate information, Self motivated, Sales lead, and customer relations, Ability to adapt to new tools and Technology.
- Followed up on customers' inquiries to assess satisfaction with provided solutions
- Handled and promptly resolved customer complaints to maintain professional relationships
- Resolved caller issues quickly and thoroughly
- Informed clients of policies and procedures
- Advised customers about new products and assisted customers in determining best solar product for their needs
- Called prospective clients in market area to explain products offered and qualify leads
Realtor
Wardley Real Estate
06.2012 - 08.2014
- Marketing
- Listing Property
- Working with homeowners and buyers
- Local Knowledge
- Time management.
- 150 Customer call per day increased sale by 15%
- Resolved client concerns related to home purchases to maintain high satisfaction ratings
- Advised and informed prospective clients on current market activities and conditions
- Completed property walk through before completing deals to uphold accuracy in listings and appraisals
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations
- Worked flexible hours across night, weekend and holiday shifts.
- Identified issues, analyzed information and provided solutions to problems.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Store Manager
TitleMax
Decatur, GA
03.2024 - Current
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Education
Licensing Class for Real - Real Estate
02.2019
Estate Key Real Estate, Mortgage License, Licensing Class for Mortgage License
Real Estate License -
2012
High School Diploma -
06.1998
Skills
- Communication
- Networking
- Recruiting
- 20-30 Plus Team management
- Organization
- Ability to adapt to new tools and Technology
- Computer Skills
- Self-awareness
- Contract Management
- Project Planning
- Multi-Unit Operations Management
- Safety Protocols
- Project Estimation and Bidding
- Cost Containment
- Document Organization
- Client Account Management
- Insurance Industry Knowledge
- Customer Needs Assessments
- Asset Protection
- Promotions and Marketing Strategies
- Email Marketing
- Sales Methods
- Policy Adjustment Knowledge
- Cold Calling
- Funeral Planning
- Operational Efficiency
- Revenue Growth
- Data Collections
- Billing Procedures
- Promotions Programs
- Delivery Schedules
- Brand Awareness
- Materials Movement
- Policy Coverage Determinations
- Team Goals
- Sell Policies
- Call Center Customer Service
- Continuous Education
- Insurance Claim Regulations
- Project Requirements
Additional Information
- Real estate licensed
- Mortgage licensed
- Life insurance licensed
- Notary
- Loan signing agent
Timeline
Store Manager - TitleMax
03.2024 - Current
Solar Agent - Powur, NV
09.2014 - 01.2023
Realtor - Wardley Real Estate
06.2012 - 08.2014
Project Manager - A And D Services Las Vegas NV
01.2006 - Current
Life Agent - Primerica Financial Services
01.2003 - Current
Key Real State School - Licensing Class for Real, Real Estate
Wardley Real Estate School - Real Estate License,
Procter R Hug High School - High School Diploma,
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