Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Elina Shatalova

Summary

Versatile and dynamic, with a proven track record in project management and customer relations, honed through experiences ranging from managing high-end self-catering units in the Scottish Highlands to leading video production. Excel in team collaboration, budget control, and content creation, consistently achieving high customer satisfaction and operational excellence.

Overview

16
16
years of professional experience

Work History

Business Owner

Self-employed
04.2022 - Current
  • Utilized social media platforms proactively to promote personal brand awareness while engaging with potential clients or collaborators regularly.
  • Participated in art exhibitions and shows to showcase work.
  • Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
  • Worked with clients to understand desired outcomes and requirements.
  • Organized and lead workshops


Self-catering Units Management

Self-employed
01.2010 - 01.2022
  • Successfully managed holiday rent of several high-end properties in Scottish Highlands
  • Scheduled regular postings using social media management tools, ensuring a steady stream of fresh content for followers'' consumption.
  • Established and upheld high standards, promoting great customer service and assistance to guests.
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Managed day-to-day operations of lodging facility, scheduling staff and overseeing budgets.
  • Implemented successful strategies to increase customer satisfaction.

Freelance

Self-employed
01.2009 - Current

Over the years I participated in various projects and jobs that enhanced my talents and gave me various skills


  • I passed a Restaurant Manager Certificate in California and managed Baskin Robbins store there for several months over the years
  • I helped develop business plans proposals
  • Built websites
  • Project Manager on several short movies
  • Photographed and video recorded events
  • Exhibited my photography at the museum
  • worked in construction and interior design

Video Producing

Holmwoods
01.2011 - 01.2013
  • Developed schedules for production and editing for timely delivery.
  • Coordinated closely with talent and crew to ensure smooth on-set operations during filming sessions.
  • Found appropriate stories and ideas for interviews to engage target audiences.
  • Scheduled shoots and set up filming by communicating with talent and crew.
  • Managed and coordinated post-production video editing, motion graphics design, compositing, and quality assurance reviewing.
  • Remained highly composed and calm in very fast-paced, stressful and constantly changing environments to provide optimal leadership and achieve desired results.

Education

Master of Arts - Screen Project Development

Napier University
Edinburgh, Scotland
05-2009

Bachelor of Arts - Media Studies TV Production

University of Westminster
London, UK
05-2007

Skills

  • Customer service
  • Customer relations
  • Attention to detail
  • Team collaboration and leadership
  • Project management
  • Budget control
  • Adobe Suite
  • Video Editing and animation
  • Content creation

Languages

English
Native or Bilingual
Russian
Native or Bilingual
Japanese
Limited Working
German
Limited Working

Timeline

Business Owner

Self-employed
04.2022 - Current

Video Producing

Holmwoods
01.2011 - 01.2013

Self-catering Units Management

Self-employed
01.2010 - 01.2022

Freelance

Self-employed
01.2009 - Current

Master of Arts - Screen Project Development

Napier University

Bachelor of Arts - Media Studies TV Production

University of Westminster
Elina Shatalova