Elinam Adzasu
Summary
Detail-oriented professional with bilingual abilities in English and Ghanaian language(Twi) combines with integrity as a frontline corporate representative. Well-educated and poised with superior communication skills. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers a strong background in customer relations and communication. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Medical Assisting] position. Ready to help the team achieve company goals.
Overview
2
2
years of professional experience
Work History
Resident Concierge Representative
Jewish Home Assisted Living
07.2022 - Current
- Maintained the front desk's concierge book to provide visitors with access to relevant local information.
- Facilitated resident's requests for dining and tourist attractions by researching various venues and locales.
- Developed relationships with residents.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Worked closely with residents, with a high degree of respect for privacy.
- Offered friendly and efficient service to residents and handled challenging situations with ease.
- Took residents for hospital and dental appointments.
- Made sure residents were on time for their meals, medications, and leisure activities.
Education
Certificate Program - Medical Assisting
Eastwick College
Hackensack, NJ07.2024
Skills
- EKG certified
- Injections
- BLS CPR/AED Certified
- Patient Escort
- Glucometer
- Basic Pharmacology
- Phlebotomy
- Urinalysis
- Microsoft Office
- Lab Techniques
- HIPAA/OSHA
- MAC(Pending)
- Medical Insurance
- Vital Signs
- Medical History Taking
- EMR knowledge
Hobbies
- Swimming
- Crocheting
- Cooking
- Drawing
Languages
English
Ghanaian Language (Twi)
Native or Bilingual
Timeline
Resident Concierge Representative
Jewish Home Assisted Living
07.2022 - Current
Certificate Program - Medical Assisting
Eastwick College
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