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With over a decade of work experience, my core competencies lie in customer experience and residence management, which I've honed through my role at The Inkwell Condominium. My mission is to ensure that residents' needs are not just met but exceeded, reflecting the community-driven culture of our establishment. The values of leadership and continuous improvement guide my approach, enabling me to bring diverse perspectives and experiences to our team, fostering an environment where best practices in safety and service are paramount.

In my current role, I've taken the helm of day-to-day operations, successfully managing building activities and supervising a dedicated staff to deliver top-quality service. My responsibilities extend from overseeing staff development to coordinating schedules and ensuring smooth collaboration with third-party contractors. My commitment to communication and project management skills has been instrumental in maintaining the highest standards of resident satisfaction and operational excellence.

Dynamic Service Coordinator with over 25 years of experience in property management, dedicated to delivering exceptional support to residents. Proven ability to supervise maintenance operations and oversee renovations while fostering team leadership and effective vendor coordination. A track record of significantly reducing turnover through outstanding service and communication skills, alongside successful facilitation of programs designed to enhance resident satisfaction. Expertise in conflict resolution and resource coordination ensures a harmonious living environment for all residents.

Proactive and adaptable security officer with a strong background in crime prevention and emergency response. Committed to promoting a safe environment while contributing to teamwork and positive guest experiences.
Developed strong customer service and administrative skills in fast-paced, client-focused environment. Excels in communication, organization, and managing multiple tasks simultaneously. Seeking to transition to new field where these skills can be effectively utilized and further developed.

Detail-oriented and proactive professional with extensive experience in administrative support, data management, and process optimization. Proven ability to manage multiple tasks efficiently, deliver exceptional customer service, and collaborate effectively across teams. Strong organizational and problem-solving skills, with a commitment to maintaining high standards of operational efficiency. Seeking to leverage skills in a dynamic role as an Assistant Property Supervisor at EAH Housing.

Yilena Pérez

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Concierge / resident front desk

Car seller

Amaury jewelry store

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Concierge / resident front desk

Car seller

Amaury jewelry store

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