Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
CustomerServiceRepresentative

Eline Jeudy Chervil

Miami,Florida

Summary

Dynamic customer service representative with a proven track record in resolving inquiries and enhancing customer satisfaction. Skilled in process improvements that reduce wait times and improve operational efficiency.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Publix
Miami Beach, FL
12.2017 - 08.2024
  • Delivered exceptional customer service by resolving inquiries and complaints efficiently.
  • Trained new team members on best practices for customer engagement and store policies.
  • Managed inventory levels and ensured product availability for customers.
  • Implemented process improvements to enhance checkout efficiency and reduce wait times.
  • Monitored customer feedback to identify areas for service enhancement and operational improvement.
  • Developed strong relationships with customers, fostering loyalty and repeat business.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Education

Associate of Science - Nutrition And Dietary

Lindsey Hopkins Technical College
Miami, FL
12-2025

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Supply restocking
  • Sanitation procedures
  • Safe food handling
  • Meal preparation
  • Inventory management
  • Kitchen sanitation

Certification

Nutrition and Dietetic Clerk

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Customer Service Representative

Publix
12.2017 - 08.2024

Associate of Science - Nutrition And Dietary

Lindsey Hopkins Technical College
Eline Jeudy Chervil