Elio Lanzetta
Ridge,NY
Summary
Accomplished in kitchen management and food safety, I excelled at Papa John's by enhancing customer satisfaction and streamlining operations. Leveraging problem-solving skills and a personable demeanor, I significantly improved service delivery and operational efficiency. My expertise in food preparation and dedication to cleanliness stand out, making me a valuable asset to any culinary team.
Overview
16
16
years of professional experience
Work History
Delivery Driver
Uber Eats
03.2021 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Caterer
Lanzetta Catering
05.2009 - 03.2021
- Provided friendly, courteous service to create memorable moments for guests.
- Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
- Collaborated with clients to plan event venues, menus and budgets.
- Utilized culinary techniques to create visually appealing dishes.
Manager
Papa John's
01.2009 - 05.2015
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Assisted with hiring, training and mentoring new staff members.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Education
High School Diploma -
Patchogue-Medford High School
Medford, NYSkills
- Food Safety
- Food Preparing, Plating, and Presentation
- Kitchen Equipment Operation
- Cleaning and sanitation
- Personable and friendly
- Problem-solving skills
- Kitchen Management
Timeline
Delivery Driver
Uber Eats
03.2021 - Current
Caterer
Lanzetta Catering
05.2009 - 03.2021
Manager
Papa John's
01.2009 - 05.2015
High School Diploma -
Patchogue-Medford High School
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