Elisa Beltran
Apple Valley,CA
Summary
Hardworking employee with good customer service who likes to grow with the company. I like to always be on time for my shift. Organized and dependable worker. I know how to handle customers always with a great and positive attitude. To seek and maintain full-time position.
Overview
5
5
years of professional experience
Work History
Product Assembler
Darnell-Rose
07.2020 - 02.2021
- Followed safety and quality requirements every day
- Completed daily logs and submitted reports on production activities
- Inserted and positioned materials and clamped, spliced and fitted parts using hand and power tools
- Assembled machinery from component parts, following prescribed instructions to support correct configurations.
Front Desk Receptionist
La Quinta Inn & Suites In
Irvine, CA
04.2018 - 05.2019
- Collected room deposits, fees, and payments.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Entered and updated sensitive customer information during check-ins and room changes.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Hotel Housekeeper
La Quinta Inn & Suites
04.2016 - 12.2018
- Observed sanitation and exposure guidelines, maintaining internal protocols to minimize possibility of on-site infections
- Stored tools in assigned locations, maintaining clean, orderly storage and maintenance habits
- Complied with regulations regarding hazardous chemicals storage and disposal, depositing empty containers in appropriate receptacles
- Informed appropriate facilities personnel of required repairs or upgrades to equipment
- Maintained prescribed stock levels within housekeeping carts, preserving availability of necessary consumable fluids and equipment for other personnel
- Reported incidents of property damage to maintenance department
Education
Baldwin Park High School
Skills
- Good Customer Service
- Bilingual
- Heavy Lifting
- Flexible Schedule
- Product Packaging
- Labeling Boxes
- Fast Typer
- Fast Learner
Timeline
Product Assembler
Darnell-Rose
07.2020 - 02.2021
Front Desk Receptionist
La Quinta Inn & Suites In
04.2018 - 05.2019
Hotel Housekeeper
La Quinta Inn & Suites
04.2016 - 12.2018
Baldwin Park High School