Summary
Overview
Work History
Education
Skills
Timeline
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Elisa Clayton

Sacramento,CA

Summary

Motivated Accounting Clerk familiar with processing payments and invoices. Hardworking team player with in-depth understanding of accounting standards and procedures.

Overview

6
6
years of professional experience

Work History

Accounting Clerk

Pacific Gas & Electric
West Sacramento, CA
03.2023 - Current
  • Preparing bank deposits.
  • Research and resolve customer inquiries regarding encoding errors.
  • Data entry into various programs.
  • Request supporting documents for outstanding items from the bank.
  • Balancing financial reports for management review on a regular basis.
  • Resolved billing discrepancies by completing detailed research.
  • Checked figures, postings and documents for correct entry, mathematical accuracy and proper codes.

Utility Machine Operator

Pacific Gas & Electric
West Sacramento, CA
05.2022 - Current
  • Operating a sorting machine to separate a variety of incoming mail.
  • Running different machines that scan multiple stubs and checks at a fast spend.
  • Entering check and account data to post payments to customers account.
  • Verified accuracy of all transactions prior to entering them into the system.

Customer Service Representative

Pacific Gas & Electric
Sacramento, CA
08.2018 - 04.2022
  • Answered customer inquiries and provided accurate information regarding their account.
  • Provided excellent customer service to resolve customer concerns in a timely manner.
  • Used proven techniques to de-escalate angry customers during telephone interactions.
  • Expert in taking specialize calls such as solar and ECI.
  • Mentored new employees in solar calls, procedures and policies.

Account Service Rep/ SR Account Service Rep

Safe Credit Union
Sacramento
  • Compile information about New Accounts, Share Certificates, HELOC's, and loans
  • Refer members to their appropriate needs to meet their financial well being
  • Process auto loans, personal loans, and secured loans
  • Expert in helping members save and improving their financial well-being, by consistently thinking outside the box
  • Record of achieving exceptional results in Loan dollars and problem solving
  • Hard working and dedicated to drive sales monthly
  • Dedicated to delivering exceptional experiences to my team and members on a daily.

Member Service Representative

Safe Credit Union
Sacramento
  • Receive checks and cash for deposit, verify amounts, and check account history
  • Balance currency, coin, and checks in cash drawers before lunch and at ends of shifts, balance daily VO's, Cashier Checks, and Coin mechine at end of shift
  • Review members account for more opportunities to help with their financial needs
  • Meeting my referral numbers as well as my closed sales monthly.

Manager

Century Stadium 14
Sacramento
  • Managing anywhere from 3-12 employees daily
  • Making sure concession stand is fully stock for customers
  • Counting inventory morning and night to make sure our numbers are where they need to be
  • In charge of the hiring.

Education

High School Diploma -

Hiram Johnson High School

Some College (No Degree) -

Sacramento City College
Sacramento, CA

Skills

  • Active Listening
  • Critical Thinking
  • Learning Strategies
  • Report Preparation
  • Data Processing
  • Payment Processing
  • Document Scanning
  • Training and Mentoring

Timeline

Accounting Clerk

Pacific Gas & Electric
03.2023 - Current

Utility Machine Operator

Pacific Gas & Electric
05.2022 - Current

Customer Service Representative

Pacific Gas & Electric
08.2018 - 04.2022

Account Service Rep/ SR Account Service Rep

Safe Credit Union

Member Service Representative

Safe Credit Union

Manager

Century Stadium 14

High School Diploma -

Hiram Johnson High School

Some College (No Degree) -

Sacramento City College

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Elisa Clayton