Amanda Pagano
Tamarac
Summary
Versatile Accounting Clerk with proven ability to streamline operations at prestigious companies such as Ferrari and Maserati of Fort Lauderdale. Highly skilled in data management and critical thinking, consistently delivering accurate and efficient results. Recognized for exceptional team-building capabilities, as evidenced by successful quality assurance enhancements at Tijuana Flats. Demonstrates strong leadership qualities and empathy, effectively balancing rigorous payroll processing with superior customer education.
Overview
8
8
years of professional experience
Work History
Accounting Clerk
Ferrari, Maserti of Fort Lauderdale
04.2023 - Current
- Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
- Input high volume of monthly invoices with consistent accuracy.
- Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
- Collaborated with other accounting clerks to maintain a cohesive and supportive work environment, fostering knowledge sharing and continuous improvement efforts.
- Improved cash flow management with diligent monitoring of incoming payments and timely collections followups.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Handled day-to-day accounting processes to drive financial accuracy.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Payroll Specialist
Northrop Grumman
06.2022 - 03.2023
- Reviewed vehicle titles for accuracy and completeness, documenting VINs, odometers and release of liens
- Completed title work checks
- Adept at using computer software programs designed for title clerks, such as DMV systems, Microsoft Office Suite
- Competent at managing customer accounts, including inputting data into databases
- Excellent customer service skills to address customer inquiries and concerns
- Familiarity with various types of payment methods including cash, checks, credit cards
- Managed customer inquiries related to billing or payment issues in a timely manner
- Completed bi-weekly payroll for salaried and hourly employees
- Prepared and balanced period-end reports and reconciled issued payrolls to bank statements
- Balanced cash and payroll accounts
- Computed wages and deductions and entered data into computers
- Kept track of leave time, such as vacation, personal, and sick leave, for employees
- Processed and issued employee paychecks and statements of earnings and deductions
Centralized Scheduler
Memorial Healthcare System
02.2019 - 12.2021
- Company Overview: South Broward Community Health
- Coordinated office schedules for new patients, diagnostic assessments and procedures
- Managed incoming telephone calls, including taking messages and directing callers to personnel
- Communicated with patients to gather intake data and verify chart information
- Answered 40-50 average daily phone calls to schedule appointments and address patient inquiries
- Helped patients complete paperwork and explained processes and procedures
- South Broward Community Health
Team Lead
Tijuana Flats
08.2017 - 02.2019
- Prepared monthly journal entries for accruals related to payroll taxes
- Managed multiple tasks simultaneously while meeting strict deadlines
- Handled sensitive employee information in accordance with privacy regulations
- Implemented cost saving measures that improved efficiency while also reducing labor expenses
- Developed and maintained accurate employee records in the payroll system, including new hire information, changes in pay rate, deductions and other relevant data
- Assisted with training new cashiers and customer service team members to increase speed of onboarding
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff
- Directed merchandising and signage updates for weekly and seasonal promotional changes
- Trained new team members in cash register operation, stock procedures and customer services
Education
Bachelor of Arts - Psychology
Florida International University
08.2021
High School Diploma -
Southwest Guilford High School
06.2016
Skills
- Time management
- Data management
- Critical thinking
- Active listening
- Multitasking
- Team building
- People skills
- Leadership
- Conflict resolution
- Payroll Processing
- Positive Attitude
- Interpersonal Skills
- Quality Assurance
- Customer Education
- Assertiveness
- Empathy and understanding
Timeline
Accounting Clerk
Ferrari, Maserti of Fort Lauderdale
04.2023 - Current
Payroll Specialist
Northrop Grumman
06.2022 - 03.2023
Centralized Scheduler
Memorial Healthcare System
02.2019 - 12.2021
Team Lead
Tijuana Flats
08.2017 - 02.2019
Bachelor of Arts - Psychology
Florida International University
High School Diploma -
Southwest Guilford High School
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