Elisa Flores
Salem,NH
Summary
Dynamic and motivated Parent Liaison at the School for Exceptional Studies, skilled in fostering community engagement and enhancing parent relationships. Bilingual in English and Spanish, I excel in documentation and problem-solving, ensuring effective communication and support. Recognized for organizing successful cultural events that celebrate diversity and promote a positive school environment. Known for excellent organizational skills, confidentiality, and a student-centered approach.
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Overview
6
6
years of professional experience
Work History
Parent Liaison
School for Exceptional Studies
10.2023 - Current
- Led efforts in creating a welcoming environment within the school by organizing events that celebrate diverse cultures represented among students'' families.
- Developed strong relationships with parents through consistent communication and active listening, promoting a positive school environment.
- Coordinated documentation between parents and educators.
- Office Administration & Clerical Support
- Student Records Management (attendance, enrollment, transcripts)
- Parent & Community Engagement
- Customer Service & Conflict Resolution
- Scheduling & Calendar Management
- Data Entry & Reporting
- Bilingual Communication
- Supported the planning and execution of school-wide events such as open houses, back-to-school nights, and end-of-year celebrations, fostering a sense of community among parents, students, and staff members.
Crisis Aid
School for Exceptional Studies
09.2022 - 09.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Customer Service Representative
Canobie Lake Park
05.2019 - 10.2019
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Checked off safety list while checking ride, made sure rides were clean before anyone got on, checked seat belts, etc.
- Greeted and reviewed safety protocols with everyone on the ride. Made sure everyone’s seatbelts were secure.
- Started and stopped ride, made sure everyone exit the ride.
Education
Marketing/Banking
Whittier Regional Voc Tech HS
Haverhill, MASkills
- Patience and tolerance
- Documentation skills
- Recordkeeping skills
- Bilingual (English & Spanish)
- Work well independently & with others
- Motivated worker
- Positive attitude
- Good at problem solving
Timeline
Parent Liaison
School for Exceptional Studies
10.2023 - Current
Crisis Aid
School for Exceptional Studies
09.2022 - 09.2023
Customer Service Representative
Canobie Lake Park
05.2019 - 10.2019
Marketing/Banking
Whittier Regional Voc Tech HS
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