Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic

Elisa Gaydosik

Woodbury,Minnesota

Summary

Seasoned professional with a proven track record at Tesla, enhancing operational efficiency by 85% through meticulous process planning and quality control. Expert in logistics management and fostering teamwork, I excel in driving operational excellence and customer satisfaction. Skilled in cross-functional communication and fleet management, I bring a dynamic blend of hard and soft skills to achieve organizational goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Tire Sales - Seasonal

Costco
Woodbury, MN
10.2024 - 12.2024
  • Provided technical advice on tires for customers based on their needs.
  • Resolved customer complaints regarding product quality or service issues promptly.
  • Prepared invoices for customers to request payment.
  • Learned and maintained current product knowledge on tires, service and other product lines represented as well as competitive lines.
  • Greeted customers and provided exceptional customer service.

Senior Operations Advisor

Tesla
Golden Valley, MN
03.2021 - 06.2024
  • Created detailed training materials for employees on how to use various software applications.
  • Conducted regular reviews of existing policies and procedures, making recommendations for improvements as necessary.
  • Developed and executed operational plans for peak seasons, ensuring scalability and adaptability.
  • Oversaw quality control processes, achieving a 85% improvement in product and service quality.
  • Handled escalated customer service matters professionally.
  • Developed and implemented customer service policies to ensure quality customer service.

Operations Advisor

Tesla
Eden Prairie, MN
11.2019 - 03.2021
  • Coordinated with various departments to streamline operations and enhance workflow.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Analyzed customer feedback data to identify trends and develop strategies for improvement.
  • Coordinated logistics and distribution operations to optimize delivery times.

Vehicle Detailer

Tesla
Eden Prairie, MN
09.2018 - 11.2019
  • Cleaned and detailed both interior and exterior of vehicle, including carpets, upholstery, windows, wheels, and mirrors.
  • Adhered to safety protocols and guidelines to prevent damage to vehicles and personal injury.
  • Implemented eco-friendly cleaning solutions and methods to minimize environmental impact.
  • Provided detailed reports on inspection findings to management and customers.
  • Assisted in training new employees on inspecting procedures for different types of vehicles.

Vehicle Photographer

Manheim
Maple Grove, MN
05.2016 - 05.2018
  • Deliver quality products within deadlines established by clientele.
  • Maintained various studio equipment.
  • Organized and archived digital photographs efficiently for easy access and retrieval.

Bank Teller

The First State Bank of Wyoming
Wyoming, MN
03.2014 - 05.2016
  • Participated in weekly training sessions to stay abreast of changes in banking regulations.
  • Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
  • Welcomed customers and offered pleasant service during entire transaction.

Education

High School Diploma -

The Gaydosik Academy
Stacy, MN
05-2013

Skills

  • Organizational skills
  • Teamwork and collaboration
  • Sales reporting
  • Operational efficiency
  • Logistics management
  • Process planning
  • Cross-functional communication
  • Fleet management

Certification

  • Minnesota Notary

Accomplishments

  • Helped lead and exceed the delivery numbers in metrics for my team. While keeping customer service and experience at high level.

References

References available upon request.

Timeline

Tire Sales - Seasonal

Costco
10.2024 - 12.2024

Senior Operations Advisor

Tesla
03.2021 - 06.2024

Operations Advisor

Tesla
11.2019 - 03.2021

Vehicle Detailer

Tesla
09.2018 - 11.2019

Vehicle Photographer

Manheim
05.2016 - 05.2018

Bank Teller

The First State Bank of Wyoming
03.2014 - 05.2016

High School Diploma -

The Gaydosik Academy

Similar Profiles

CREATE PROFILE
Elisa Gaydosik