Elisa Negron
Burbank ,IL
Summary
Offers experience in handling front desk operations with efficiency and professionalism. Utilizes excellent communication and organizational skills to handle guest/customer inquiries and administrative tasks effectively. As well as being dedicated to ensuring a positive and safe environment for guests.
Overview
4
4
years of professional experience
Work History
General Staff Accountant
Nicholas G. Vardalos & Company, LLC
11.2021 - 11.2024
- Reconciled Client Bank Accounts, Post Cash Receipts, Payroll Journal, Check Disbursements and Bank Reconciliations to General Ledger every month (EasyACCT Professional Series/Microsoft Excel)
- Filed Sales Tax Returns for IL, IN, MI & OH Clients on a monthly basis
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Answered and transferred phone calls throughout work day.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
- Strengthened communication skills through regular interactions with others.
Front Desk Sales Associate
L.a. Tan
10.2023 - 01.2024
- Handled cash transactions at cash register accurately, maintaining accountability for all financial exchanges at front desk.
- Oversaw front desk supply inventory, promptly notifying management about placing orders for essentials when needed.
- Maintained an organized, clean & sanitized environment to ensure guest satisfaction when using company machines.
- Streamlined check-in and check-out processes.
- Improved customer satisfaction by providing exceptional front desk service and promptly addressing inquiries/complaints.
- Increased sales of promotional packages with personalized customer engagement and thorough knowledge of offers.
Customer Service Associate /Drive-Thru Cashier
Dunkin Donuts & Baskin Robbins
01.2021 - 03.2021
- Helped large volume of customers every shift with positive attitude and strong focus on customer satisfaction.
- Worked effectively in fast-paced environments.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Kept counters/ work environment clean and organized throughout shift (as well as thoroughly cleaned at end of shift).
- Assisted customers in navigating company's products and services.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Processed food & beverage orders accurately and efficiently, ensuring timely delivery of products or services to customers.
Education
Bachelor of Arts - Criminology
DePaul University
Chicago, IL03-2027
High School Diploma -
Reavis High School
Chicago, IL05-2022
Skills
- Excellent verbal and written communication
- Great time management skills, with the ability to multitask, prioritize, and work well under pressure
- Maintain a clean & organized environment at all times
- Ability to adapt well to new surroundings and individuals to foster a positive work environment
- Strong attention to detail and accuracy
- Able to work well independently or as a team
Timeline
Front Desk Sales Associate
L.a. Tan
10.2023 - 01.2024
General Staff Accountant
Nicholas G. Vardalos & Company, LLC
11.2021 - 11.2024
Customer Service Associate /Drive-Thru Cashier
Dunkin Donuts & Baskin Robbins
01.2021 - 03.2021
Bachelor of Arts - Criminology
DePaul University
High School Diploma -
Reavis High School
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