Elisa Ortega
Miami
Summary
Experienced Medical Assistant with over 5 years of diverse experience in the healthcare industry. Demonstrated expertise in administering medical tests, including the Pfizer COVID-19 vaccine, and providing patient care during the pandemic. Proficient in coordinating appointments, communicating with healthcare professionals, and ensuring smooth patient experiences. Currently excelling as a Patient Service Representative at Gastro Health, managing appointments for colonoscopies, endoscopies, and routine visits while maintaining regular communication with medical staff and patients.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Service Representative
Gastro Health
06.2023 - Current
- Manage patient appointments for colonoscopies, endoscopies, and regular office visits.
- Communicate daily with doctors, nurses, and patients to ensure efficient scheduling and excellent patient care.
- Utilize strong organizational skills to maintain accurate records and documentation.
Medical Assistant
B&B Holdings
03.2021 - 11.2022
- Administered COVID tests and Pfizer COVID-19 vaccines during the pandemic.
- Ensured adherence to safety protocols and provided compassionate care to patients.
- Collaborated with healthcare teams to facilitate smooth operations at test sites.
Education
High School Diploma -
Southeastern Christian Academy
Ft. Lauderdale, Florida 01.2020
Skills
- Proficient in administering medical tests and vaccines
- Excellent communication skills, both verbal and written
- Strong organizational abilities with attention to detail
- Ability to work effectively in a fast-paced healthcare environment
- Compassionate and patient-centered approach to care
Certification
Certified Medical Assistant
CPR Certified
Certified Phlebotomist Tech
Languages
English
Spanish
Timeline
Patient Service Representative
Gastro Health
06.2023 - Current
Medical Assistant
B&B Holdings
03.2021 - 11.2022
High School Diploma -
Southeastern Christian Academy
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