Elisa Rice
Lake Orion,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Server
Sagebrush Cantina
08.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server
Red Ox Tavern
04.2023 - 08.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Supported needs of 2-25 customers at a time with social relevancy and intentionality.
Server
Longhorn Steakhouse
08.2022 - 03.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
House Cleaner
A Plus Services
05.2020 - 07.2022
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
- Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
Education
High School Diploma -
Traverse City Central
Traverse City, MI06.2021
Skills
- Bill Computation
- Special Dietary Requirements
- Order Accuracy
- Dining Area Maintenance
- Cash Handling
- Price Memorization
- Guest Relations Management
- Chemical Cleaners
- Laundry Cleaning
- Glass Cleaning
- Guest Satisfaction
- Floor Cleaning
Timeline
Server
Sagebrush Cantina
08.2023 - Current
Server
Red Ox Tavern
04.2023 - 08.2023
Server
Longhorn Steakhouse
08.2022 - 03.2023
House Cleaner
A Plus Services
05.2020 - 07.2022
High School Diploma -
Traverse City Central
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