Open To Work
Alison Jerks
Newport News,VA
Work Preference
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
2
2
years of post-secondary education
9
9
years of professional experience
Work History
Server
Byrds restaurant
Newport News, Virginia
06.2018 - 05.2026
- Provided exceptional customer service during high-volume dining hours.
- Managed multiple tables efficiently while ensuring timely food delivery.
- Collaborated with kitchen staff to accommodate special dietary requests.
- Assisted in training new servers on restaurant policies and procedures.
- Maintained cleanliness and organization of dining area throughout shifts.
Server
James river country club
Newport News, Virginia
10.2017 - 03.2023
- Provided exceptional customer service during high-volume dining hours.
- Managed multiple tables efficiently while ensuring timely food delivery.
- Collaborated with kitchen staff to accommodate special dietary requests.
- Assisted in training new servers on restaurant policies and procedures.
- Maintained cleanliness and organization of dining area throughout shifts.
Education
Associate of Arts -
Warwick University
Coventry , England 06.1978 - 06.1980
Skills
- Order management
- POS operation
- Food safety
- Customer service
- Dining customer service
- Order accuracy
- Menu knowledge
- Menu recommendations
- Beverage pairings
- Beverage preparation
- Beverage service
- Wine service
- Sales techniques
- Upselling strategies
- Attention to detail
- Time management
- Multitasking and organization
- Cash handling
- Problem solving
- Team collaboration
- Conflict resolution
- Employee training
- Inventory management
- Food delivery
- Table resetting
- Hostess support
- Effective communication
- Outstanding service
- Calm demeanor
- Professional appearance
- Strong work ethic
- Bill computation
- Food safety practices
- Multitasking and organization
- Bill computation
Timeline
Server
Byrds restaurant
06.2018 - 05.2026
Server
James river country club
10.2017 - 03.2023
Associate of Arts -
Warwick University
06.1978 - 06.1980