Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elisa Wells

Baytown,TX

Summary

Management professional experienced in leading and motivating teams. Brings skills in scheduling, knowledge of employment law and strengths in building relationships with staff. Looking to put knowledge and abilities to good use in growth-oriented position focused on improving operations for changing needs. Experienced professional focused on meeting or exceeding objectives seeking Property Manager position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style. Results-driven professional seeking position as Property Manager. Focused on performance and flexible with specific needs of different assignments. Collaborates professionally with individuals from broad array of backgrounds and cultures. Well-qualified Property Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Dependable Property Manager with experience overseeing various types of properties. Strong knowledge of income tax credits, Section 8 requirements and recertification vouchers. Successful in maximizing rent collection and managing outstanding tenant issues with focus on retention. Industrious Property Manager offering proven expertise in maintaining cost-effective, financially sound property operations. Diligent about keeping occupancy high by collaborating with tenants and owners to resolve conflicts. Successful at multitasking every day to handle everything from facility repairs and capital improvements to property tours and administrative leadership. Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.

Overview

4
4
years of professional experience

Work History

Property Manager

Crystal Springs
Houston, Texas
05.2018 - 06.2022
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Maintained sufficient number of units market-ready for lease.
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
  • Handled disciplinary actions, performance appraisals and terminations of company staff.
  • Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
  • Developed, reviewed and submitted property operating and capital budgets.
  • Prepared specifications, solicited bids and approved subcontracts for building services.
  • Organized and participated in meetings to give residents opportunity to ask questions and provide forum for issues to be addressed.
  • Boosted occupancy 100% by leveraging market knowledge and successful promotional strategies.
  • Trained and motivated leasing staff during bi-monthly trainings.

Education

Certificate - Business Management

Microcomputer Technology Institute
3600 Harwin Dr
03.1995

Skills

  • Microsoft Project
  • Web Browser Software
  • Microsoft Access
  • Tenant and Owner Liaising
  • Financial Analysis
  • Dispute Handling
  • Violation Resolution
  • Deposits Management
  • Grounds and Facility Inspection
  • Disturbance Handling
  • Microsoft Excel
  • Microsoft Windows
  • Local and State Laws
  • Maintenance Oversight
  • Property Service Contract Administration
  • Financial Management
  • Repair Planning
  • Microsoft Office
  • Performance Assessment
  • Administrative Leadership
  • Monthly Fee and Payment Collection
  • Legal Issue Resolution
  • Sale and Rental Recordkeeping
  • Fair Housing Mandates
  • Property Tours
  • Tenant and Eviction Laws
  • MRI Accounting Software
  • Complex Problem-Solving
  • Rent Collection
  • Critical Thinking
  • Property Management Software Understanding
  • Knowledge of Building Codes
  • Staff Meetings
  • Notice Posting
  • Inspecting Properties

Timeline

Property Manager

Crystal Springs
05.2018 - 06.2022

Certificate - Business Management

Microcomputer Technology Institute
Elisa Wells