ELISABETA PATRASCU
Miami,FL
Summary
Over 15 years of experience in hospitality industry as a server, barman, banquet and management, my experience on the cruise ship in fine dining . Hight motivated, excellent communication , customer service skills. Creative thinking , Responsibility, Decision making,Integrity- Honesty
Overview
26
26
years of professional experience
Work History
Server
Gioya Italy
04.2017 - 06.2024
- Welcome and provide an excellent service to the clients!
Assistant Manager
Orange Blossom
02.2015 - 10.2017
- Responsabile for pre orders, assigning reservations on open table, making schedule
- Maintaining clearance and service standards
- Making evaluation for all employees, follow up on payroll for all departments
- Acknowledging customer issues and resolved their problems quickly and efficiently!
Waitress/Floor Manager
Soho Asian Bar and Grill
05.2014 - 02.2015
- Welcome the clients
- Know food and beverage recipes and be familiar with promotions sales
- Training and communication restaurant policies to the workers!
- Administrative duties for the facility, inventory and supplies
- Scheduling shifts and side work, presents on restaurant floor and kitchen to monitor the quality of service and food!
Waitress & F&B Supervisor
Princess Cruise Line
11.1998 - 08.2012
- Welcome the guest on board the ship!
- Making sure to provide an excellent quality of food and beverages to the guests!
- Acknowledged customer issues and resolved them problems quickly and efficiently!
- Followed up with customers satisfaction with their service!
Education
Marketing and Management -
Marketing and Management University
Bucharest07.2008
Skills
- Highly motivated
- Excellent communication
- Customer service skills
- Creative thinking
- Responsibility
- Decision making
- Integrity
- Honesty
Languages
Romanian, English, Italian,Spanish
Timeline
Server
Gioya Italy
04.2017 - 06.2024
Assistant Manager
Orange Blossom
02.2015 - 10.2017
Waitress/Floor Manager
Soho Asian Bar and Grill
05.2014 - 02.2015
Waitress & F&B Supervisor
Princess Cruise Line
11.1998 - 08.2012
Marketing and Management -
Marketing and Management University
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