Abbey Deddo
Carbondale,IL
Summary
A motivated and reliable individual who is passionate about providing great customer service and creating positive experiences for diners. I’m great at anticipating customer needs, handling any issues that come up, and finding solutions quickly. I stay positive and focused, even when things get crazy. I’m highly organized and skilled at juggling multiple tasks without losing my positive attitude. I
I am driven to achieve results; I’ve consistently exceeded goals in fast-paced settings. I combine strategic thinking with hands-on experience to come up with creative solutions that help things run smoothly.
Overview
5
5
years of professional experience
Work History
Server
Midland Inn
04.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages with focused attention to customer needs.
- Worked with team members during busy shifts for a great workflow and excellent guest experiences.
- Assisted in training new hires and providing guidance on restaurant standards.
Server, Togo, Host
Texas Roadhouse
10.2021 - 03.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Carried out complete opening, closing, and shift change duties.
- Answered customers' questions and recommended items.
Coldline
Freddys Frozen Custard
01.2021 - 09.2021
- Maintained a productive, efficient approach to all tasks.
- Greeted customers entering the store and responded to customer needs.
- Performed cash, card, and check transactions to complete customer purchases.
Restaurant Hostess
Bartolini's Resturant
02.2020 - 01.2021
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Managed seating chart and monitored activity in the restaurant to keep a constant dining flow.
- Improved shipping efficiency by streamlining packing and labeling processes.
- Enhanced overall productivity by maintaining a well-organized and efficient work area.
- Packaged goods in safe containers to prepare for shipping, following packaging protocols.
- Developed and maintained working relationships.
Education
Social Work
Southern Illinois University, Carbondale
Carbondale, IL05-2025
Social Work
John A Logan College
Carterville, IL05-2023
High School Diploma -
Bremen High School
Midlothian, IL12-2020
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Team collaboration
- Multitasking and organization
- Positive and professional
- Highly motivated
Timeline
Server
Midland Inn
04.2023 - Current
Server, Togo, Host
Texas Roadhouse
10.2021 - 03.2023
Coldline
Freddys Frozen Custard
01.2021 - 09.2021
Restaurant Hostess
Bartolini's Resturant
02.2020 - 01.2021
Social Work
Southern Illinois University, Carbondale
Social Work
John A Logan College
High School Diploma -
Bremen High School
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