Summary
Overview
Work History
Education
Skills
Timeline
Training
Generic

Elisabete Francisco

Lyndhurst,NJ

Summary

Seeking a part-time position in which I can adeptly manage various intricate tasks. I excel in both Portuguese and Spanish, ensuring seamless multilingual support and customer service. At my last employer, I leveraged my proficiency in computer skills to enhance operational efficiency. My organizational skills are complemented by a solid base in various job roles and industries.

Overview

29
29
years of professional experience

Work History

Substitute/Paraprofessional

Kelly Education
06.2024 - Current
  • Provide backup support for teachers who are absent from work. Implement lesson plans and learning objectives set by teachers and provide the monitoring of students, classroom management, and facilitation of classroom activities.

Administrative Secretary (C-19)

Port Authority of NY & NJ
11.2003 - 06.2007
  • Provided administrative support for the Operations Support Division, Program Planning & Analysis Division and Director’s Office
  • Responsible for timekeeping in PeopleSoft for above groups
  • Processed purchase requisitions, invoices and payments in SAP
  • Processed Trip Authorizations, expense accounts and voucher check requests in BEAM
  • Reconciled Managers’ procurement cards
  • Assisted PATH’s Training Coordinator with employee class enrollments & class session setups
  • Backup person for PATH Senior Fare Cards and Employee Passes

Senior Fare Program Administrator/ Cust. Service

Port Authority of NY & NJ
05.2002 - 11.2003
  • Reviewed, approve and process incoming applications for the PATH Senior Fare Card
  • Generated and encoded PATH Senior Fare Cards according to specifications
  • Updated and maintained Senior Fare Card database
  • Handled Senior Fare correspondence and information requests
  • Resolved any issue a customer may be having with his/her Senior Fare Card
  • Answered PATH’s (800) customer service telephone line and provide information, answered customers’ questions/concerns and resolve problems
  • Processed and sent out customers’ information requests
  • Followed up on customers’ QuickCard refund requests
  • Provided office support to Customer Service unit
  • Processed visitor permit requests for disbursement of information to the public at PATH stations
  • Temporary Assignment through an agency, Avionics RMI

Purchasing Assistant

Corsich Group, Inc.
03.2001 - 01.2002
  • Purchased raw materials and non-commodity items in support of manufacturing and operations for a children’s cosmetics and toiletries licensee.
  • Performed expediting, quoting, sourcing, and invoice review
  • Import/ export
  • A team player; self motivated; resourceful

Purchasing Assistant

Harold Leonard & Co.
03.2000 - 01.2001
  • Planned and purchased commodity and non-stock items for the foodservice industry
  • Maintained inventory levels (including 2 branches)
  • Maintained regular interaction/business with 50+ suppliers for over 3000 items
  • Tracked and expedited all open orders inclusive of international purchasing and letters of credit.
  • Resolved operational problems, such as shipping errors, returns, backorders, and invoices.
  • Defined and coordinated corrective action plans to satisfy quality and delivery problems
  • Met with supplier representatives to analyze marketing conditions, expedite orders and determine reliable sources
  • Vigorous interaction with sales and customer service
  • Initiated procedures to reduce paperwork by 50%
  • Ran and updated various reports to facilitate the purchasing function, (fill ratios, zero Balance, stock status, open p.o.’s, planned purchase orders).

Purchasing Coordinator

Givaudan Roure Corporation
10.1997 - 07.1999
  • Performed purchasing of raw materials and ensured timely receipt of goods in support of Fragrance manufacturing requirements.
  • Called vendors to place orders for materials and entered purchase orders into an IBM mainframe system
  • Prepared bid requests
  • Established new vendors for secondary and tertiary sources
  • Coordinated the delivery dates for orders with expedition of products purchased
  • Sourced and tracked raw material samples to Quality Control to ensure that acceptable Material was approved to complete Fragrances production.
  • Coordinated return and replacement of rejected materials with suppliers
  • Advised production planners of all changes of schedule for when materials were due
  • Negotiated pricing, delivery, service and supply quantity of specific materials as defined by Purchasing manager
  • Met with sales representatives to improve purchasing performance and delivery
  • Summarized and analyzed data to measure supplier performance and quality
  • Represented Manager in daily production meetings and updated the same
  • Initiated and assisted in the development and implementation of new systems and procedures
  • Established and updated purchasing manual to meet ISO 9000 procedures

Executive Administrative Asst.

Manpower Temp. Services
02.1997 - 10.1997
  • Provided office support at Foster Wheeler, Livingston, NJ; Market Measures, Livingston, NJ; Merryl Lynch, Short Hills, NJ and Givaudan Roure, Clifton, NJ.
  • Provided administrative and technical support to high level executives and staff
  • Responsible for all administrative tasks including phones, correspondence and compiling/distributing materials for meetings
  • Designed excel spreadsheets to maintain, summarize and analyze various types of records/data
  • Researched and prepared written records along with visual presentations including slides and charts.
  • Maintained attendance and personnel records
  • Acted as liaison between corporate vice president and his staff

Education

Degree - Communications Design & Technology

New Jersey City University
05-1996

Skills

  • Fluent in Portuguese and Spanish
  • Type 60 wpm
  • Internet, e-mail, Windows, Power Point, Excel, Word, ABC Flow Charter
  • Excellent creative and organizational skills

Timeline

Substitute/Paraprofessional

Kelly Education
06.2024 - Current

Administrative Secretary (C-19)

Port Authority of NY & NJ
11.2003 - 06.2007

Senior Fare Program Administrator/ Cust. Service

Port Authority of NY & NJ
05.2002 - 11.2003

Purchasing Assistant

Corsich Group, Inc.
03.2001 - 01.2002

Purchasing Assistant

Harold Leonard & Co.
03.2000 - 01.2001

Purchasing Coordinator

Givaudan Roure Corporation
10.1997 - 07.1999

Executive Administrative Asst.

Manpower Temp. Services
02.1997 - 10.1997

Degree - Communications Design & Technology

New Jersey City University

Training

  • Business Writing
  • Building Bridges: Internal Networking
  • Proficient Assistant
  • Purchasing Fundamentals for the New Buyer
  • How to Become a Better Buyer

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Elisabete Francisco