ELISABETH DUNCAN
Summary
Articulate administrative professional with over 10 years of experience in fast-paced office settings. Hardworking team-player with extensive knowledge and experience in Travel Planning and Event Coordination. Responsible, reliable, detail-oriented and capable of working efficiently with little to no supervision.
Overview
8
8
years of professional experience
Work History
Global Travel Coordinator
Market America
07.2018 - 08.2021
- Processed corporate and estate per diems
- Reconciled corporate travel AMEX monthly
- Maintained corporate and estate travel logs
- Booked and managed all aspects of both domestic and international travel for 850+ employees, executives and the company owners
- Processed travel reimbursement requests
- Managed processes within the department to improve technical and cost efficiency
- Managed vendor contracts
- Managed the corporate Uber and Lyft accounts
- Assisted the Events Department, as needed
Associate Agent
NC Farm Bureau Mutual Insurance Company
05.2014 - 11.2016
- Handled all banking requests for members in Caswell County
- Processed new applications, renewals, payments, corrections, endorsements, and cancellations
- Presented and clearly explained insurance policy options to clients in verbiage they could understand
- Wrote new business for other companies such as Progressive and National General through the Farm Bureau Brokerage and dwellings through NCJUA
- Completed Certificates of Insurance, Binders of Insurance, DL-123's and FS1's
- Maintained all types of personal and commercial lines of insurance policies within the agency
- Promoted client retention through high-quality service and follow through
Administrative Assistant
Southside Manufacturing Corporation
06.2013 - 01.2014
- Maintained the front desk and reception area in a neat and organized fashion
- Greeted visitors and responded to telephone and in-person requests
- Made copies, sent faxes and handled all incoming and outgoing correspondence
- Dispersed incoming mail throughout the office
- Posted open positions online and filtered resumes
- Arranged all facets of travel for the President of the company
- Created an online presence for the company through the use of a website and social media
- Designed print materials, including a portfolio, brochures and business cards
- Organized company events, such as the annual Christmas party
Education
Bachelor of Arts - History
University of North Carolina At Greensboro
Greensboro, NC05.2026
Associate of Arts -
Rockingham Community College
Wentworth, NC05.2024
High School Diploma -
Southern Alamance High School
Graham, NC2007
Skills
- Microsoft Suite
- Travel Planning
- Event Coordination
- Effective Communication
- Effective Multitasking
- Critical Thinking
- Research
- Problem-Solving
- Strong Work Ethic
Timeline
Global Travel Coordinator
Market America
07.2018 - 08.2021
Associate Agent
NC Farm Bureau Mutual Insurance Company
05.2014 - 11.2016
Administrative Assistant
Southside Manufacturing Corporation
06.2013 - 01.2014
Bachelor of Arts - History
University of North Carolina At Greensboro
Associate of Arts -
Rockingham Community College
High School Diploma -
Southern Alamance High School
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