Erica Bright
Corporate Travel Management
New Albany,IN
Summary
Dedicated Travel Manager with over 8 years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Punctual self-starter with a proven record of process improvement.
Overview
11
11
years of professional experience
Work History
Global Travel Coordinator
Nutanix
San Jose, CA
04.2018 - Current
- Acted as key point of contact for TMC for escalation purposes, process improvement, and other projects.
- Developed partnerships with other internal teams to encourage collaboration and compliance.
- Educated employees on corporate travel policies and procedures.
- First point of contact for travelers with profile issues, online booking tool errors, and any other travel related issues.
- Created and maintained relationships and contracts with suppliers.
- Assisted with meeting and event planning activities.
- Arranged travel accommodations for groups, board members and guests.
- Managed reporting tools and created reports to provide current travel data, budgetary guidelines, and safety and security data.
- Managed in house Road Warrior Program.
Branch Administrator
Barnhart Crane & Rigging
Mount Vernon, WA
12.2017 - 03.2018
- Managed payroll and time and attendance systems
- Responded to employee inquiries regarding payroll and timekeeping
- Daily use of Microsoft Office to compile timesheets
- Developed, entered, and sent out invoices for all customer work
- Facilitated signing of contracts, waivers, and insurance for all work
- Coordinated approval processes of all accounts payable invoices
- Researched and resolved billing and invoice problems.
Corporate Travel Manager
HMS Global Maritime
New Albany, IN
08.2013 - 09.2017
- Responsible for arranging travel for all four divisions of HMS Global Maritime including corporate office and board members
- Compile, reconcile, and file receipts and travel documents for all travel scheduled via credit card, direct bill, or invoices
- Streamlined travel request process by taking all requests from paper to electronic format
- Communicated daily with crew, supervisors, and managers to determine crew needs and schedules using a variety of Microsoft Office programs including Word, Excel, and Outlook
- Exceeded expectations of budget; was able to decrease costs by $200 for round trip travel
- Coordinated implementation of Concur for all divisions as Company
- Created and maintained relationships and contracts with suppliers (Air, hotel, car, and ground)
Human Resources Assistant
Discount Labels
New Albany, IN
03.2013 - 08.2013
- First point of contact for all calls and walk-ins, responsible for maintaining reception area and fielding questions to appropriate party
- Assisted in all parts of hiring process including recruiting, screening, testing, new hire orientation, benefits enrollment, gathering and compiling information for employee files
- Received and reconciled employee time cards and used ADP to run bi-weekly payroll
- All other products as assigned by HR manager including, but not limited to, updating spreadsheets, data entry, compiling reports, etc.
Human Resources Assistant
Stock Yards Bank & Trust
Louisville, KY
05.2012 - 02.2013
- Assisted in Human Resources, Trust, and Facilities department to audit files
- Communicated with employees, vendors, and customers to obtain missing information and prepared files to be digitized.
Site Technician
Konica Minolta Business Solutions
Louisville, KY
12.2008 - 10.2010
- Provided excellent products while meeting customer needs and deadlines
- Utilized multitasking skills by answering phones and finishing product while keeping all machines running
- Proficient in using company computer programs such as Microsoft Word, Excel, and Image Arranger to create and update manuals.
Education
Bachelor of Science - Business
Indiana University Southeast
2013
Skills
- Needs Assessment
- Relationship Building
- Verbal and Written Communication
- Detail-Oriented
- Corporate Travel
- Customer Service
- Process improvements
- Project support
- Self-Management
Timeline
Global Travel Coordinator
Nutanix
04.2018 - Current
Branch Administrator
Barnhart Crane & Rigging
12.2017 - 03.2018
Corporate Travel Manager
HMS Global Maritime
08.2013 - 09.2017
Human Resources Assistant
Discount Labels
03.2013 - 08.2013
Human Resources Assistant
Stock Yards Bank & Trust
05.2012 - 02.2013
Site Technician
Konica Minolta Business Solutions
12.2008 - 10.2010
Bachelor of Science - Business
Indiana University Southeast