Elisabeth Foutch
Marion,IL
Summary
Versatile worker with reputation of balancing productivity and exceptional customer service. Committed to resolving issues and promoting customer loyalty to drive business success. Solid experience in customer service, problem solving, and computations.
Overview
2
2
years of professional experience
Work History
Cashier
Casey General Store
Marion, IL
08.2021 - Current
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Greeted over 500 guests per day.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Used POS system to enter orders, process payments and issue receipts.
Veterinary Assistant
Montclair Animal Hospital
Millsadt, IL
05.2018 - 08.2019
- Triaged incoming patients to determine treatment needs and urgency of care.
- Answered owner animal health questions and advised on best care practices.
- Assisted senior staff with blood analyses and physical assessments.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
- Administered medications to animals in treatment and documented changes in condition.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Collected patient biopsies and blood samples for laboratory analysis.
Seasonal Team Member
Old Navy
Fairview Heights, IL
09.2017 - 02.2018
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Worked different stations to provide optimal coverage and meet production goals.
- Learned all required tasks quickly to maximize performance.
- Sought out ways to go above and beyond job requirements.
- Trained new team members by relaying information on company procedures and safety requirements.
- Maintained productive, efficient approach to all tasks.
Education
No Degree - Psychology
Fontbonne University
St Louis, MOHigh School Diploma -
Althoff Catholic High School
Belleville, IL05.2019
Skills
- Reliable and Responsible
- Honest and Ethical
- Complaint Resolution
- Customer Transactions
- Payment Processing
- Employee Training
- Work Task Prioritization
- Policies and Procedures
- Feedback Acceptance
- Detail-Oriented
- Cash Register Operations
- Cooperative Attitude
- Problem Solving
- Customer Relations
- Creative Thinking
- Team Collaboration
- Analytical Thinking
- Goal Setting and Achievement
Timeline
Cashier
Casey General Store
08.2021 - Current
Veterinary Assistant
Montclair Animal Hospital
05.2018 - 08.2019
Seasonal Team Member
Old Navy
09.2017 - 02.2018
No Degree - Psychology
Fontbonne University
High School Diploma -
Althoff Catholic High School
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