Elisabeth Grauvogl
Hammond,Indiana
Summary
Results-driven professional with a proven track record of driving high sales during both peak and off-peak hours. Expertise in maintaining store organization and cleanliness. Committed to achieving exceptional customer satisfaction and surpassing business objectives. Specialized knowledge in management and customer service enhances operational efficiency.
Overview
2026
2026
years of professional experience
Work History
Assistant Store Manager
Family Dollar
2017 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
Shift manager/Department manager
McDonald's
10.2011 - 11.2016
- Shift Manager
- Highly organized individual
- Versatile and flexible at a managerial and operational level
- Has a natural tendency to encourage team work
- Demonstrates a dedicated sense of service
- Shift Managers ensure that everything is under control during their shifts. Typical responsibilities include overseeing all operations from greeting customers to the quality and speed of service in all of our restaurants. Additionally, shift managers are responsible for overseeing that adequate maintenance of equipment is carried out, keeping track of their outlet’s inventory and monitoring the quality of products supplied.
- On average, a McDonald’s shift manager manages a team of 15 to 20 people per shift.
- Department manager
- Displays managerial qualities
- Has a natural tendency to encourage team work
- Able to perform in a dynamic business environment
- Demonstrates the ability to juggle various tasks with ease
- Highly organized individual
- Department Managers main role is that of assisting Restaurant Managers in all management tasks. They also run the restaurant in the absence of the store manager. Department Managers at McDonald’s are expected to be quick thinkers and sound decision makers and possess the natural capabilities of leading the team.
- Department Managers also have the responsibility of assuming supervision of the planning teams, their training and recruitment and their respective controls. They also ensure that all levels of quality and safety are safeguarded in our restaurants as well as actively participating in the analysis of operational results and sales forecasts.
Loss Prevention / Assistant Front End Manager / Front End Manager
Albertson's
05.2006 - 02.2010
- LOSS PREVENTION
- Watching the customers and the employee
- Working with the management team to track the high loss items in the store
- Monitoring sales and the inventory
- ASSISTANT FRONT END MANAGER
- Assisted the front end manager with customer service, cashiering, stocking inventory, covering for manager on days off and vacations.
- Assist the Front End Manager to provide outstanding customer service
- Assist in the cash office
- Assist in training the new employees
- FRONT END MANAGER
- Provide outstanding customer service
- Holding large amount of cash at one time
- Making sure the employees are trained right
- Doing schedule
- Manage staff, preparing work schedules and assigning specific duties.
- Assistant manager/ manager Apr 2004 — May 2006
- Albertson's Lantana , Florida
- Manage staff, preparing work schedules and assigning specific duties.
- Manage daily active of the employees and the sales
- Assist in interviewing, hiring, training the employee
- Monitor & maintain stock inventory levels
- Do inventory & sale budget
- Oversee activities directly related to making products or providing service
Deli Clerk / Assistant Deli Manger
Albertson's
01.2003 - 04.2004
- Helped the manager with the ordering
- Helping with doing inventory
- Helping with the training of the employees
- Deli clerk Aug 2002 — Jan 2003
- Albertson's Lake worth , Florida
- Helped take care of customers
Crew
McDonald's
03.2001 - 08.2002
Education
High School Diploma - undefined
Hanover Central High School
Cedar Lake, Indiana06.1998
Skills
- Time management
- Administration and management
- Customer service
- Leadership skills
Timeline
Shift manager/Department manager
McDonald's
10.2011 - 11.2016
Loss Prevention / Assistant Front End Manager / Front End Manager
Albertson's
05.2006 - 02.2010
Deli Clerk / Assistant Deli Manger
Albertson's
01.2003 - 04.2004
Crew
McDonald's
03.2001 - 08.2002
High School Diploma - undefined
Hanover Central High School
Assistant Store Manager
Family Dollar
2017 - Current
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