Elisabeth Hernandez
Elizabethport
Summary
Detail-oriented Front Desk Professional with a strong background in operations and team collaboration. Expertise in time management and conflict resolution enhancing process efficiency and guest satisfaction. Demonstrates effective communication and multitasking abilities in high-pressure settings.
Overview
3
3
years of professional experience
Work History
Receptionist
Trinitas Regional Medical Center
Elizabeth
11.2025 - Current
- Greet patients and visitors warmly upon arrival at the medical center.
- Verify visitors' identification cards before allowing access to the building.
- Managed visitor check-in and check-out processes, enhancing overall front desk workflow.
- Collaborated with team members to streamline front desk operations, improving service delivery.
- Handle incoming mail and packages, ensuring proper distribution within the facility.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintain a neat reception area by organizing materials and tidying up furniture.
- Handled visitor inquiries and complaints, ensuring prompt and satisfactory resolutions.
Warehouse Worker
Amazon
Staten Island
08.2025 - 11.2025
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Operated pallet jacks for efficient movement of items within warehouse.
- Organized inventory to streamline picking and shipping processes.
- Collaborated with team members to meet daily productivity goals.
- Operated scanners, computers, and other equipment to track orders.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Ensured cleanliness and orderliness of warehouse to support safe operations.
Sales Associate
Columbia Sportswear
Elizabeth
11.2023 - 06.2025
- Greeted customers upon entering the store and provided assistance.
- Resolved customer complaints efficiently, enhancing overall customer satisfaction.
- Provided knowledgeable answers to store and merchandise inquiries, guiding customers to desired items.
- Restocked shelves and changed signage to promote special items, ensuring attractive presentation and availability of merchandise.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
Sales Associate
Burlington Coat Factory Warehouse
Elizabeth
04.2023 - 07.2024
- Helped customers find specific products, answered questions, and offered product advice.
- Operated cash register, processing transactions efficiently and accurately.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Organized and restocked inventory on sales floor and stockroom.
- Maintained cleanliness and organization of sales displays and shelves.
Education
Some College (No Degree) - Psychology
Union County College
Cranford, NJ03-2026
Skills
- Front desk operations
- Customer service
- Conflict resolution
- Effective communication
- Team collaboration
- Time management
- Multitasking and prioritization
- Organization skills
- Calm demeanor
- Inventory management
Languages
English
Native/ Bilingual
Spanish
Full Professional
Timeline
Receptionist
Trinitas Regional Medical Center
11.2025 - Current
Warehouse Worker
Amazon
08.2025 - 11.2025
Sales Associate
Columbia Sportswear
11.2023 - 06.2025
Sales Associate
Burlington Coat Factory Warehouse
04.2023 - 07.2024
Some College (No Degree) - Psychology
Union County College