Elisabeth Lee
Arnold,MD
Summary
Dynamic and engaging Bartender with proven expertise in craft cocktails and a strong work ethic, honed at River Hill Grill and other esteemed venues. Excelled in creating memorable customer experiences, boosting satisfaction through exceptional service and communication. Demonstrated reliability, excelling in fast-paced environments and teamwork, ensuring operational excellence and compliance with safety standards.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Bartender
River Hill Grill
08.2020 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Kept bar presentable and well-stocked to meet customer needs.
Bartender
North Italia
11.2023 - 09.2024
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Event Bartender/Catering Server
One Events/ Argyle Events
01.2018 - 09.2024
- Enhanced customer experience by providing personalized drink recommendations and engaging in friendly conversation.
- Skillfully managed cash transactions while maintaining accurate accounting records throughout each shift.
- Assisted in event setup procedures by arranging bar stations and stocking necessary items in an orderly fashion.
- Effectively handled high-pressure situations during peak hours without compromising the quality of customer service or drink preparation.
Server/Certified Designated Trainer
The Cheesecake Factory
06.2012 - 08.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Associate of Arts - Communications
Los Angeles Valley College
Van Nuys, CA06-2020
Skills
- Strong multitasking
- Cleanliness and organization
- Strong work ethic
- Strong communication skills
- Fast paced environment adaptability
- Team player attitude
- Customer service
- Outgoing personality
- Cash handling expertise
- Reliability and punctuality
- Mixology
- Safe food handling procedures
Certification
- ServSafe Alcohol - National Restaurant Association.
- Responsible Beverage Service (RBS) Certification
Timeline
Bartender
North Italia
11.2023 - 09.2024
Bartender
River Hill Grill
08.2020 - Current
Event Bartender/Catering Server
One Events/ Argyle Events
01.2018 - 09.2024
Server/Certified Designated Trainer
The Cheesecake Factory
06.2012 - 08.2018
Associate of Arts - Communications
Los Angeles Valley College
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